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ip locked #5473

Closed openstreetmap-trac closed 3 years ago

openstreetmap-trac commented 3 years ago

Reporter: asergiop21 [Submitted to the original trac issue database at 10.40pm, Wednesday, 4th October 2017]

Helo there! My ip 200.29.3.122 has been blocked apparently due to a temporary excess in querries. Would you be so gentle to unblock it?!

Best regards

openstreetmap-trac commented 3 years ago

Author: TomH [Added to the original trac issue at 1.42pm, Monday, 16th October 2017]

Blocked from what exactly?

openstreetmap-trac commented 3 years ago

Author: asergiop21 [Added to the original trac issue at 1.24pm, Tuesday, 17th October 2017]

when I do a search I throw error: bandwidth limit exceeded.

Best regards

openstreetmap-trac commented 3 years ago

Author: TomH [Added to the original trac issue at 1.30pm, Tuesday, 17th October 2017]

Look, if you want me to help you need to provide full details of your problem.

We run many web sites - which one exactly are you complaining about?

Is it, by any chance, http://nominatim.openstreetmap.org/?

openstreetmap-trac commented 3 years ago

Author: asergiop21 [Added to the original trac issue at 1.38pm, Tuesday, 17th October 2017]

Sorry, I have inserted this code on my web: http://nominatim.openstreetmap.org/search? to perform searches and returns this error: bandwidth limit exceeded. I explain myself now

openstreetmap-trac commented 3 years ago

Author: TomH [Added to the original trac issue at 1.41pm, Tuesday, 17th October 2017]

So what you need to do is to make sure you are complying with the usage policy, which you can find here:

https://operations.osmfoundation.org/policies/nominatim/

In particular make sure you are providing appropriate referer and/or user-agent information.

Once you have done that anyt block should lift automatically after a few hours.

openstreetmap-trac commented 3 years ago

Author: asergiop21 [Added to the original trac issue at 1.45pm, Tuesday, 17th October 2017]

thanks again, it is the first time that happens to me, and the first time I make a regulation, thank you very much

regards