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openstudiocoalition / openstudio-sketchup-plugin

The OpenStudio SketchUp Plug-in is an extension to Trimble’s popular 3D modeling tool that adds OpenStudio context to the SketchUp program.
https://openstudiocoalition.org
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bug feedback for pop-up window and preferences #106

Open jmarrec opened 2 years ago

jmarrec commented 2 years ago

Moved from: https://unmethours.com/question/72917/openstudio-application-bug-feedback-for-pop-up-window-and-preferences/

Every time I open the SketchUp 2022 software, the OS app 1.3.1 will play this window: "path to OpenStudio root directory" . image description

And after setting the preferences in the OS, open SketchUp 2022 again and it will return to its original state. image description

The function is normal, but every time the pop-up window is a little problem

kevinlzk commented 2 years ago

I met the same bug, I hope someone can answer this problem.

macumber commented 2 years ago

What version of the OpenStudio SketchUp Plug-in do you have? Can you paste the information from your Extensions->OpenStudio->About OpenStudio menu?

image

macumber commented 2 years ago

Also, do you have the OpenStudio Application 1.3.1 installed at C:\openstudioapplication-1.3.1? You should see the files C:\openstudioapplication-1.3.1\bin\OpenStudioApp.exe and C:\openstudioapplication-1.3.1\Ruby\openstudio_modeleditor.rb

kevinlzk commented 2 years ago

Thank you for your replay. This is my information of OpenStudio. I have installed at D disk. 发件人: Dan Macumber 发送时间: 2022年8月15日 5:19 收件人: openstudiocoalition/openstudio-sketchup-plugin 抄送: kevinlzk; Comment 主题: Re: [openstudiocoalition/openstudio-sketchup-plugin] bug feedback forpop-up window and preferences (Issue #106)

What version of the OpenStudio SketchUp Plug-in do you have? Can you paste the information from your Extensions->OpenStudio->About OpenStudio menu?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: @.***>

waynetsu commented 2 years ago

I met the same probelm, which is a little annoying. Could anyone answer it, please?

The information from Extensions->OpenStudio->About OpenStudio menu is as follows: SketchUp Plug-in Version: 1.4.0 OpenStudio Application Dir: D:openstudioapplication-1.4.0 OpenStudio SDK (core) Version: 3.4.0 Copyright C 2020-2021

SketchUp version: SketchUp Pro 2022. And my system information: Windows 10 Education 20H2 x64

Thanks a lot.

kevinlzk commented 2 years ago

I deleted the OpenStudio SDK 3.4.0 and reinstalled the SU on the default path to solve these issues. This may be useful for you.

发件人: waynetsu 发送时间: 2022年8月31日 8:55 收件人: openstudiocoalition/openstudio-sketchup-plugin 抄送: kevinlzk; Comment 主题: Re: [openstudiocoalition/openstudio-sketchup-plugin] bug feedback forpop-up window and preferences (Issue #106)

I met the same probelm, which is a little annoying. Could anyone answer it, please? The information from Extensions->OpenStudio->About OpenStudio menu is as follows: SketchUp Plug-in Version: 1.4.0 OpenStudio Application Dir: D:openstudioapplication-1.4.0 OpenStudio SDK (core) Version: 3.4.0 Copyright C 2020-2021 Thanks a lot. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: @.***>

waynetsu commented 2 years ago

I deleted the OpenStudio SDK 3.4.0 and reinstalled the SU on the default path to solve these issues. This may be useful for you. 发件人: waynetsu 发送时间: 2022年8月31日 8:55 收件人: openstudiocoalition/openstudio-sketchup-plugin 抄送: kevinlzk; Comment 主题: Re: [openstudiocoalition/openstudio-sketchup-plugin] bug feedback forpop-up window and preferences (Issue #106) I met the same probelm, which is a little annoying. Could anyone answer it, please? The information from Extensions->OpenStudio->About OpenStudio menu is as follows: SketchUp Plug-in Version: 1.4.0 OpenStudio Application Dir: D:openstudioapplication-1.4.0 OpenStudio SDK (core) Version: 3.4.0 Copyright C 2020-2021 Thanks a lot. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: @.***>

It works! Thanks a lot for your suggestion.

macumber commented 2 years ago

Looking at this, were you all entering paths with a backslash \ (which is the standard on Windows) or a forward slash /? I think using backslashes might be the issue, they might be interpreted as a control character somewhere