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opensupplyhub / open-apparel-registry

An application for searching, matching, uploading factories.
MIT License
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The merging of facilities is not reflected in the "facility claims" dashboard #1201

Open katieashaw opened 3 years ago

katieashaw commented 3 years ago

Overview

Through the facility claims process, the stakeholder management team becomes aware of duplicate facilities in the tool. (There are some instances in which facility owners / senior management claim duplicate profiles without reporting them as duplicates. The need to merge is confirmed through an exchange with the individual that's claimed the profiles.)

Once the facilities have been merged, they only partially update in the Facility Claims Dashboard. These two claims now both point to the same facility:

Screenshot 2021-01-07 at 15 18 41

Expected Behavior

Should one of the facility claims disappear?

Although both facility claims remain in the tool, the Facility Claim Review Notes do not duplicate across both claims. It is also not possible to Approve both instances of the Facility Claim.

Actual Behavior

An error message appears following attempts to approve the claim on the second entry:

Screenshot 2021-01-07 at 15 15 56

The second facility claim remains in the "Pending" state.

katieashaw commented 3 years ago

This issue has been encountered with an additional set of duplicate facilities which were claimed and then merged following consultation with the claimant:

Screenshot 2021-01-13 at 11 32 34