Closed EdShel closed 1 year ago
I had a similar issue, publisher video freezes after about 5 seconds. I had to flip the camera position to fix it, but it happens again after a few seconds.
Enviroment:
I am having similar issue on android. publisher video freezes after few seconds.
opentok-react-native": "^0.21.1
@JosMMV @EdShel did you found any solution for this?
@JosMMV @EdShel did you found any solution for this?
No, we've decided to reimplement streaming functionality on web using opentok-react and serve the new page via a web-view in the app. This approach still brings issues when connecting bluetooth headphones, but at least the video works
Same issue here, downgrading to
"opentok-react-native": "0.20.4"
"solved" it
@enricop89 any progress on this issue?, sorry to push but we are blocked on using vonage where we need to upgrade to use the latest android SDK and this needs to be fixed before that can happen. Thx in advance for the feedback :-)
@pietgk Team is working on this issue and we will have some updates by next week.
Hello Kapil Mishra,
I do not have a vonage account (only an account on the voyage video api). So I can not follow the issue on jira (yet). How can I obtain a Vonage Account?
Regards, Piet Groot Kormelink
On 10 Jan 2023, at 14:45, Kapil Mishra @.***> wrote:
@pietgk https://github.com/pietgk Team is working on this issue and it can be tracked via https://jira.vonage.com/browse/VIDECO-8468 https://jira.vonage.com/browse/VIDECO-8468. We will have some updates by next week.
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Hi Piet Groot Kormelink,
We will provide the relevant update here from Jira next week.
Thanks, Kapil
Thanks :-)
On 10 Jan 2023, at 17:18, Kapil Mishra @.***> wrote:
Hi Piet Groot Kormelink,
We will provide the relevant update here from Jira next week.
Thanks, Kapil
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Hi @kapilmishr - any updates? We have a fair few users on Huawei phones, which means they get no audio until we get 2.24.x native android lib in.... and this one is blocking it, I'm told.
Bug Report
Current behavior On Android 13 after connecting, the video suddenly freezes - the image stays the same forever (both for the current user and other subscribers). The audio still works OK.
Steps to reproduce
After some time, we found out that the problem occurs on the OT Android SDK 2.23.0 and above (2.22.3 and lower worked ok) - we overrode the SDK version in gradle configuration.
We couldn't reproduce the bug on Android 12 and 11.
Android SDK sample app (Basic-Video-Chat-Java) also worked fine.
Example Project Reproduced in sample apps
What is the current bug behavior? The video randomly gets stuck on Android 13.
What is the expected correct behavior? The video should always play.
Relevant logs and/or screenshots Slice of the logs at the moment of freeze
The complete log file: basic-video-chat-video-freeze-logs.txt