Crashlytics error: com.opentok.android.Camera2VideoCapturer.stopCapture

[cnx-caiobarroso]

Bug Report

Current behavior

There is no reproducible case, but crashlytics logs keeps growing.

Steps to reproduce

Can't reproduce locally.

What is the current bug behavior?

What is the expected correct behavior? No crashlytics error logs.

Suggestions We could add an if condition to assert removal only if it was previously capturing video. Example:

OTScreenCapturer.java

...

@Override
    public int stopCapture() {
        if(capturing){
            capturing = false;
            mHandler.removeCallbacks(newFrame);
        }
        return 0;
}

[marinaserranomontes]

Hi @cnx-caiobarroso

Please, could you confirm if you are getting issues with the latest version v2.26.1 ?

Thanks

[cnx-caiobarroso]

Hi @marinaserranomontes, yes, v2.26.1 fixes this stopCapture crash on crashlytics, but initCamera still log is still present:

Is there any issue related to this?

[beHaze]

Thanks for verifying @cnx-caiobarroso we'll investigate.

[jintgeorge]

Hi @cnx-caiobarroso Can you find out why the camera 1 is disabled? Is it due to some security concern(corporate policy etc..)?

[cnx-caiobarroso]

Hi @jintgeorge, unfortunately, I can't reproduce this issue locally. It is a crash log provided by crashlytics and it occurs quite often. It does have its impact but it isn't so often that we can reproduce. It could happen when the user cycles through cameras. I'm sorry for not bringing much information.

[jintgeorge]

Hi @cnx-caiobarroso We had another similar issue reported with error camera is disabled due to policy. This can be due to scenario with corporate devices where the camera may be disabled by the administrator for security purposes. We already have a ticket to address this scenario and may be released in near future.

[cnx-caiobarroso]

Interesting... makes a lot of sense. Great! I'll be waiting anxiously for this to be fixed. In the meantime, if there is anything more that I can help, say the word!

[cnx-caiobarroso]

Oh, by the way on the same tree of crash logs regarding this issue, this other problem shows:

Fatal Exception: com.opentok.android.Camera2VideoCapturer$Camera2Exception: CAMERA_IN_USE (4): connectHelper:1898: Higher-priority client using camera, ID "1" currently unavailable at com.opentok.android.Camera2VideoCapturer.initCamera(:79) at com.opentok.android.Camera2VideoCapturer.a() at com.opentok.android.Camera2VideoCapturer.$r8$lambda$iZPyzxYK8LZvnz0l_i0v-wMBKYU() at com.opentok.android.Camera2VideoCapturer$$ExternalSyntheticLambda2.run(:2) at com.opentok.android.Camera2VideoCapturer.startCapture(:50) at com.opentok.android.PublisherKit.c(:4) at com.opentok.android.PublisherKit.$r8$lambda$uxAi0JWLDFGCk8olGpDhu5RomTA() at com.opentok.android.PublisherKit$$ExternalSyntheticLambda16.run(:2) at android.os.Handler.handleCallback(Handler.java:984) at android.os.Handler.dispatchMessage(Handler.java:104) at android.os.Looper.loopOnce(Looper.java:238) at android.os.Looper.loop(Looper.java:357) at com.facebook.react.bridge.queue.MessageQueueThreadImpl$4.run(MessageQueueThreadImpl.java:228) at java.lang.Thread.run(Thread.java:1012)

[beHaze]

If you're still having issues please reach out to Vonage support (https://api.support.vonage.com/hc/en-us) to investigate further.