Closed giiiitt closed 1 year ago
I will recommend that while troubleshooting install Opentoonz with the defaults. This will at least reduce the chances of problems arising due to use of other locations/drives (i.e. D:/Appexe/OpenToonz and D:\Appexe\OpenToonz stuff) Later, once things are working well, extend out to other locations.
I will take your advice. sorry for that incomplete bug report, I'm not a programmer and I can't clearly get those columns' meaning, so I just copy all it shows to the report. I know it must be bothering to read materials mixed together, so I didn't expect a reply, but you did. Anyway, thanks!
---- 回复的原邮件 ---- | 发件人 | @.> | | 日期 | 2023年08月22日 17:37 | | 收件人 | @.> | | 抄送至 | @.>@.> | | 主题 | Re: [opentoonz/opentoonz] 意外崩溃 (Unexpected Crash) (Issue #5054) |
I will recommend that while troubleshooting install Opentoonz with the defaults. This will at least reduce the chances of problems arising due to use of other locations/drives (i.e. D:\Appexe\OpenToonz stuff)
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>
@giiiitt There are some users that might be able to help you in your native language in the Opentoonz discord.
Closing as an incomplete report without enough actionable information to troubleshoot here. In addition to reviewing other similar reports related to crashing (those already closed), I'll recommend joining one of the Opentoonz discords where others will be able to assist in troubleshooting the issue.
Opentoonz discord invite: https://discord.gg/UQxvYBKW5U
Description
OpenToonz 1.7.1 (Build Mar 14 2023)
Report Date: 2023-08-21 11:15:40 Crash Reason: EXCEPTION_ACCESS_VIOLATION
Build ABI: x86_64-little_endian-llp64 Operating System: Windows 10 Version 21H1 OS Kernel: 10.0.19045 CPU Threads: 16
GPU Vendor: ATI Technologies Inc. GPU Model: AMD Radeon(TM) Graphics GPU Version: 4.6.0 Compatibility Profile Context 23.4.3.230420
Crash File: C:\Users\同学\AppData\Local\OpenToonz\OpenToonz\crash\Crash-20230821-111540.log Mini Dump File: C:\Users\同学\AppData\Local\OpenToonz\OpenToonz\crash\Crash-20230821-111540.dmp
Application Dir: D:/Appexe/OpenToonz Stuff Dir: D:\Appexe\OpenToonz stuff
Project Name: camera01 Scene Name: untitled8 Project Path: D:\skeleton\ep01\camera01\camera01_otprj.xml Scene Path: C:\Users\同学\AppData\Local\OpenToonz\OpenToonz\cache\temp\untitled8\untitled8.tnz
==== Modules ==== D:\Appexe\OpenToonz\OpenToonz.exe C:\Windows\SYSTEM32\ntdll.dll C:\Windows\System32\KERNEL32.DLL C:\Windows\System32\KERNELBASE.dll C:\Windows\System32\USER32.dll C:\Windows\System32\win32u.dll C:\Windows\System32\GDI32.dll C:\Windows\System32\gdi32full.dll D:\Appexe\OpenToonz\Qt5Xml.dll D:\Appexe\OpenToonz\Qt5PrintSupport.dll C:\Windows\System32\msvcp_win.dll C:\Windows\System32\ucrtbase.dll C:\Windows\System32\SHELL32.dll C:\Windows\System32\ole32.dll C:\Windows\SYSTEM32\OPENGL32.dll C:\Windows\System32\RPCRT4.dll C:\Windows\System32\msvcrt.dll C:\Windows\System32\combase.dll C:\Windows\System32\ADVAPI32.dll C:\Windows\System32\COMDLG32.dll C:\Windows\System32\OLEAUT32.dll C:\Windows\System32\sechost.dll C:\Windows\System32\shcore.dll C:\Windows\System32\SHLWAPI.dll D:\Appexe\OpenToonz\glut64.dll D:\Appexe\OpenToonz\Qt5SerialPort.dll D:\Appexe\OpenToonz\EDSDK.dll C:\Windows\System32\SETUPAPI.dll C:\Windows\System32\cfgmgr32.dll C:\Windows\System32\WS2_32.dll D:\Appexe\OpenToonz\colorfx.dll C:\Windows\System32\bcrypt.dll D:\Appexe\OpenToonz\image.dll D:\Appexe\OpenToonz\tnztools.dll D:\Appexe\OpenToonz\tnzstdfx.dll D:\Appexe\OpenToonz\tfarm.dll D:\Appexe\OpenToonz\Qt5Widgets.dll D:\Appexe\OpenToonz\Qt5Gui.dll D:\Appexe\OpenToonz\Qt5Core.dll D:\Appexe\OpenToonz\sound.dll D:\Appexe\OpenToonz\toonzqt.dll D:\Appexe\OpenToonz\opencv_world451.dll D:\Appexe\OpenToonz\toonzlib.dll D:\Appexe\OpenToonz\Qt5Script.dll D:\Appexe\OpenToonz\tnzext.dll D:\Appexe\OpenToonz\tnzbase.dll D:\Appexe\OpenToonz\tnzcore.dll D:\Appexe\OpenToonz\Qt5Multimedia.dll D:\Appexe\OpenToonz\Qt5OpenGL.dll D:\Appexe\OpenToonz\Qt5Network.dll C:\Windows\System32\CRYPT32.dll C:\Windows\SYSTEM32\MPR.dll C:\Windows\SYSTEM32\GLU32.dll C:\Windows\SYSTEM32\dbghelp.dll D:\Appexe\OpenToonz\MSVCP140.dll C:\Windows\SYSTEM32\WINSPOOL.DRV C:\Windows\SYSTEM32\MFPlat.DLL D:\Appexe\OpenToonz\VCRUNTIME140.dll C:\Windows\SYSTEM32\MF.dll D:\Appexe\OpenToonz\VCRUNTIME140_1.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_792d1c772443f647\COMCTL32.dll C:\Windows\SYSTEM32\WINMM.dll C:\Windows\SYSTEM32\VERSION.dll C:\Windows\SYSTEM32\MSVFW32.dll C:\Windows\SYSTEM32\AVIFIL32.dll D:\Appexe\OpenToonz\libmypaint-1-4-0.dll D:\Appexe\OpenToonz\glew32.dll C:\Windows\SYSTEM32\UxTheme.dll C:\Windows\SYSTEM32\dwmapi.dll D:\Appexe\OpenToonz\MSVCP140_1.dll C:\Windows\SYSTEM32\d3d11.dll C:\Windows\SYSTEM32\dxgi.dll C:\Windows\SYSTEM32\USERENV.dll C:\Windows\SYSTEM32\NETAPI32.dll D:\Appexe\OpenToonz\Qt5Svg.dll D:\Appexe\OpenToonz\CONCRT140.dll C:\Windows\SYSTEM32\IPHLPAPI.DLL C:\Windows\SYSTEM32\DNSAPI.dll D:\Appexe\OpenToonz\libintl-8.dll C:\Windows\SYSTEM32\MSACM32.dll D:\Appexe\OpenToonz\libjson-c-2.dll D:\Appexe\OpenToonz\libiconv-2.dll C:\Windows\SYSTEM32\winmmbase.dll C:\Windows\SYSTEM32\dbgcore.DLL C:\Windows\SYSTEM32\NETUTILS.DLL C:\Windows\SYSTEM32\SRVCLI.DLL C:\Windows\SYSTEM32\MFCORE.DLL C:\Windows\SYSTEM32\CRYPTBASE.DLL C:\Windows\SYSTEM32\powrprof.dll C:\Windows\SYSTEM32\ksuser.dll C:\Windows\SYSTEM32\kernel.appcore.dll C:\Windows\System32\IMM32.DLL C:\Windows\System32\NSI.dll C:\Windows\System32\bcryptPrimitives.dll C:\Windows\SYSTEM32\RTWorkQ.DLL C:\Windows\SYSTEM32\UMPDC.dll D:\Appexe\OpenToonz\platforms\qwindows.dll C:\Windows\SYSTEM32\WTSAPI32.dll C:\Windows\SYSTEM32\windows.storage.dll C:\Windows\SYSTEM32\Wldp.dll C:\Windows\SYSTEM32\profapi.dll D:\Appexe\OpenToonz\styles\qwindowsvistastyle.dll D:\Appexe\OpenToonz\iconengines\qsvgicon.dll C:\Windows\system32\d3d9.dll C:\Windows\System32\MSCTF.dll C:\Windows\SYSTEM32\textinputframework.dll C:\Windows\System32\CoreMessaging.dll C:\Windows\System32\CoreUIComponents.dll C:\Windows\SYSTEM32\ntmarta.dll C:\Windows\SYSTEM32\wintypes.dll C:\Windows\System32\clbcatq.dll C:\Windows\System32\AppXDeploymentClient.dll C:\Windows\System32\DriverStore\FileRepository\u0391252.inf_amd64_b298c070ddf486e2\B391109\atig6pxx.dll C:\Windows\System32\DriverStore\FileRepository\u0391252.inf_amd64_b298c070ddf486e2\B391109\atio6axx.dll C:\Windows\SYSTEM32\DEVOBJ.dll C:\Windows\System32\WINTRUST.dll C:\Windows\SYSTEM32\MSASN1.dll C:\Windows\system32\dataexchange.dll C:\Windows\system32\dcomp.dll C:\Windows\system32\twinapi.appcore.dll C:\Windows\system32\dwrite.dll D:\Appexe\OpenToonz\imageformats\qgif.dll D:\Appexe\OpenToonz\imageformats\qicns.dll D:\Appexe\OpenToonz\imageformats\qico.dll D:\Appexe\OpenToonz\imageformats\qjpeg.dll D:\Appexe\OpenToonz\imageformats\qsvg.dll D:\Appexe\OpenToonz\imageformats\qtga.dll D:\Appexe\OpenToonz\imageformats\qtiff.dll D:\Appexe\OpenToonz\imageformats\qwbmp.dll D:\Appexe\OpenToonz\imageformats\qwebp.dll D:\Appexe\OpenToonz\bearer\qgenericbearer.dll C:\Windows\SYSTEM32\dhcpcsvc6.DLL C:\Windows\SYSTEM32\dhcpcsvc.DLL C:\Windows\System32\netprofm.dll C:\Windows\System32\npmproxy.dll D:\Appexe\OpenToonz\audio\qtaudio_windows.dll C:\Windows\SYSTEM32\MMDevAPI.DLL C:\Windows\SYSTEM32\wdmaud.drv C:\Windows\SYSTEM32\AVRT.dll C:\Windows\SYSTEM32\AUDIOSES.DLL C:\Windows\SYSTEM32\msacm32.drv C:\Windows\SYSTEM32\midimap.dll C:\Windows\SYSTEM32\resourcepolicyclient.dll C:\Windows\System32\mswsock.dll C:\Windows\System32\rasadhlp.dll C:\Program Files (x86)\Sangfor\SSL\ClientComponent2\SangforNspX64.dll C:\Windows\System32\PSAPI.DLL C:\Windows\system32\napinsp.dll C:\Windows\system32\pnrpnsp.dll C:\Windows\system32\wshbth.dll C:\Windows\system32\NLAapi.dll C:\Windows\System32\winrnr.dll C:\Windows\System32\fwpuclnt.dll C:\Windows\SYSTEM32\PROPSYS.dll C:\Windows\SYSTEM32\LINKINFO.dll C:\Windows\system32\winhttp.dll C:\Windows\SYSTEM32\SspiCli.dll ==== End ====
==== Backtrace ==== 1> RtlDeleteAce [0x7ffb4e648b5c]
2> RtlRaiseException [0x7ffb4e6212d6]
3> KiUserExceptionDispatcher [0x7ffb4e670eee]
4> QObject::isWidgetType [0x7ffb06439a74]
5> QWidgetPrivate::showChildren [0x7ffb076e9f9d]
6> QWidgetPrivate::show_helper [0x7ffb076ea2a4]
7> QWidgetPrivate::setVisible [0x7ffb076e87b8]
8> QWidget::setVisible [0x7ffb076e855e]
9> QWidgetPrivate::showChildren [0x7ffb076ea0da]
10> QWidgetPrivate::show_helper [0x7ffb076ea2a4]
11> QWidgetPrivate::setVisible [0x7ffb076e87b8]
12> QWidget::setVisible [0x7ffb076e855e]
13> TSmartPointerT::~TSmartPointerT [0x7ff77c204ce2]
14> TSmartPointerT::~TSmartPointerT [0x7ff77c62eab7]
15> TSmartPointerT::~TSmartPointerT [0x7ff77c62e092]
16> BaseThreadInitThunk [0x7ffb4ce87614]
17> RtlUserThreadStart [0x7ffb4e6226b1]
==== End ====
Steps to Reproduce
Expected Behavior
No response
Screenshots, Video & Crash Logs
No response
OpenToonz Version
1.7
OpenToonz Version Information
No response
Operating System
Windows
GPU
AMD
Graphics Tablet
None