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opentoonz / opentoonz

OpenToonz - An open-source full-featured 2D animation creation software
https://opentoonz.github.io/
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Crash Reason: EXCEPTION_ACCESS_VIOLATION #5199

Closed akashsingh39970 closed 11 months ago

akashsingh39970 commented 11 months ago

Description

Crash Reason: EXCEPTION_ACCESS_VIOLATION

Steps to Reproduce

Expected Behavior

No response

Screenshots, Video & Crash Logs

image OpenToonz 1.7.1 (Build Mar 14 2023)

Report Date: 2023-12-01 22:04:43 Crash Reason: EXCEPTION_ACCESS_VIOLATION

Build ABI: x86_64-little_endian-llp64 Operating System: Windows 10 Version 2009 OS Kernel: 10.0.19045 CPU Threads: 4

GPU Vendor: Intel GPU Model: Intel(R) HD Graphics 4000 GPU Version: 4.0.0 - Build 10.18.10.4358

Crash File: C:\Users\HP\AppData\Local\OpenToonz\OpenToonz\crash\Crash-20231201-220443.log Mini Dump File: C:\Users\HP\AppData\Local\OpenToonz\OpenToonz\crash\Crash-20231201-220443.dmp

Application Dir: C:/Program Files/OpenToonz Stuff Dir: C:\OpenToonz stuff

Project Name: jujutsu spoof Scene Name: sukanasc1 Project Path: C:\OpenToonz stuff\projects\jujutsu spoof\jujutsu spoof_otprj.xml Scene Path: C:\OpenToonz stuff\projects\jujutsu spoof\scenes\sukanasc1.tnz

==== Modules ==== C:\Program Files\OpenToonz\OpenToonz.exe C:\WINDOWS\SYSTEM32\ntdll.dll C:\WINDOWS\System32\KERNEL32.DLL C:\WINDOWS\System32\KERNELBASE.dll C:\WINDOWS\System32\USER32.dll C:\WINDOWS\System32\win32u.dll C:\WINDOWS\System32\GDI32.dll C:\Program Files\OpenToonz\Qt5Xml.dll C:\Program Files\OpenToonz\Qt5PrintSupport.dll C:\WINDOWS\System32\gdi32full.dll C:\WINDOWS\System32\msvcp_win.dll C:\WINDOWS\System32\ucrtbase.dll C:\WINDOWS\SYSTEM32\OPENGL32.dll C:\WINDOWS\System32\msvcrt.dll C:\WINDOWS\System32\SHELL32.dll C:\WINDOWS\System32\ADVAPI32.dll C:\WINDOWS\System32\COMDLG32.dll C:\WINDOWS\System32\sechost.dll C:\WINDOWS\System32\ole32.dll C:\WINDOWS\System32\combase.dll C:\WINDOWS\System32\RPCRT4.dll C:\Program Files\OpenToonz\glut64.dll C:\WINDOWS\System32\OLEAUT32.dll C:\WINDOWS\System32\shcore.dll C:\WINDOWS\System32\SHLWAPI.dll C:\Program Files\OpenToonz\Qt5SerialPort.dll C:\Program Files\OpenToonz\EDSDK.dll C:\Program Files\OpenToonz\colorfx.dll C:\Program Files\OpenToonz\image.dll C:\WINDOWS\System32\SETUPAPI.dll C:\WINDOWS\System32\WS2_32.dll C:\WINDOWS\System32\cfgmgr32.dll C:\Program Files\OpenToonz\tnztools.dll C:\WINDOWS\System32\bcrypt.dll C:\Program Files\OpenToonz\tnzstdfx.dll C:\Program Files\OpenToonz\tfarm.dll C:\Program Files\OpenToonz\Qt5Widgets.dll C:\Program Files\OpenToonz\toonzqt.dll C:\Program Files\OpenToonz\sound.dll C:\Program Files\OpenToonz\Qt5Core.dll C:\Program Files\OpenToonz\toonzlib.dll C:\Program Files\OpenToonz\Qt5Gui.dll C:\Program Files\OpenToonz\opencv_world451.dll C:\Program Files\OpenToonz\Qt5Script.dll C:\Program Files\OpenToonz\tnzext.dll C:\Program Files\OpenToonz\tnzbase.dll C:\Program Files\OpenToonz\tnzcore.dll C:\Program Files\OpenToonz\Qt5OpenGL.dll C:\Program Files\OpenToonz\Qt5Multimedia.dll C:\Program Files\OpenToonz\Qt5Network.dll C:\WINDOWS\SYSTEM32\MPR.dll C:\WINDOWS\SYSTEM32\dbghelp.dll C:\WINDOWS\SYSTEM32\GLU32.dll C:\WINDOWS\System32\CRYPT32.dll C:\Program Files\OpenToonz\MSVCP140_1.dll C:\Program Files\OpenToonz\MSVCP140.dll C:\WINDOWS\SYSTEM32\WINSPOOL.DRV C:\Program Files\OpenToonz\VCRUNTIME140.dll C:\WINDOWS\SYSTEM32\MFPlat.DLL C:\Program Files\OpenToonz\VCRUNTIME140_1.dll C:\WINDOWS\SYSTEM32\MF.dll C:\WINDOWS\SYSTEM32\WINMM.dll C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.3570_none_793094a72440f60b\COMCTL32.dll C:\WINDOWS\SYSTEM32\VERSION.dll C:\WINDOWS\SYSTEM32\MSVFW32.dll C:\WINDOWS\SYSTEM32\AVIFIL32.dll C:\Program Files\OpenToonz\libmypaint-1-4-0.dll C:\Program Files\OpenToonz\glew32.dll C:\WINDOWS\SYSTEM32\UxTheme.dll C:\WINDOWS\SYSTEM32\dwmapi.dll C:\Program Files\OpenToonz\Qt5Svg.dll C:\WINDOWS\SYSTEM32\USERENV.dll C:\WINDOWS\SYSTEM32\d3d11.dll C:\WINDOWS\SYSTEM32\dxgi.dll C:\WINDOWS\SYSTEM32\NETAPI32.dll C:\Program Files\OpenToonz\CONCRT140.dll C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL C:\WINDOWS\SYSTEM32\DNSAPI.dll C:\WINDOWS\SYSTEM32\MSACM32.dll C:\Program Files\OpenToonz\libintl-8.dll C:\Program Files\OpenToonz\libjson-c-2.dll C:\WINDOWS\SYSTEM32\winmmbase.dll C:\Program Files\OpenToonz\libiconv-2.dll C:\WINDOWS\SYSTEM32\NETUTILS.DLL C:\WINDOWS\SYSTEM32\SRVCLI.DLL C:\WINDOWS\SYSTEM32\dbgcore.DLL C:\WINDOWS\SYSTEM32\MFCORE.DLL C:\WINDOWS\SYSTEM32\powrprof.dll C:\WINDOWS\SYSTEM32\ksuser.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL C:\WINDOWS\System32\IMM32.DLL C:\WINDOWS\System32\NSI.dll C:\WINDOWS\System32\bcryptPrimitives.dll C:\WINDOWS\SYSTEM32\RTWorkQ.DLL C:\WINDOWS\SYSTEM32\UMPDC.dll C:\Program Files\OpenToonz\platforms\qwindows.dll C:\WINDOWS\SYSTEM32\WTSAPI32.dll C:\WINDOWS\SYSTEM32\windows.storage.dll C:\WINDOWS\SYSTEM32\Wldp.dll C:\WINDOWS\SYSTEM32\profapi.dll C:\Program Files\OpenToonz\styles\qwindowsvistastyle.dll C:\Program Files\OpenToonz\iconengines\qsvgicon.dll C:\WINDOWS\system32\d3d9.dll C:\WINDOWS\System32\MSCTF.dll C:\WINDOWS\SYSTEM32\textinputframework.dll C:\WINDOWS\System32\CoreUIComponents.dll C:\WINDOWS\System32\CoreMessaging.dll C:\WINDOWS\SYSTEM32\ntmarta.dll C:\WINDOWS\SYSTEM32\wintypes.dll C:\WINDOWS\system32\Oleacc.dll C:\WINDOWS\system32\UIAutomationCore.dll C:\WINDOWS\SYSTEM32\PROPSYS.dll C:\WINDOWS\System32\clbcatq.dll C:\WINDOWS\SYSTEM32\sxs.dll C:\Windows\System32\AppXDeploymentClient.dll C:\WINDOWS\SYSTEM32\ig7icd64.dll C:\WINDOWS\SYSTEM32\igdusc64.dll C:\WINDOWS\system32\dataexchange.dll C:\WINDOWS\system32\dcomp.dll C:\WINDOWS\system32\twinapi.appcore.dll C:\WINDOWS\system32\dwrite.dll C:\Program Files\OpenToonz\imageformats\qgif.dll C:\Program Files\OpenToonz\imageformats\qicns.dll C:\Program Files\OpenToonz\imageformats\qico.dll C:\Program Files\OpenToonz\imageformats\qjpeg.dll C:\Program Files\OpenToonz\imageformats\qsvg.dll C:\Program Files\OpenToonz\imageformats\qtga.dll C:\Program Files\OpenToonz\imageformats\qtiff.dll C:\Program Files\OpenToonz\imageformats\qwbmp.dll C:\Program Files\OpenToonz\imageformats\qwebp.dll C:\Program Files\OpenToonz\bearer\qgenericbearer.dll C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL C:\WINDOWS\System32\netprofm.dll C:\WINDOWS\System32\npmproxy.dll C:\Program Files\OpenToonz\audio\qtaudio_windows.dll C:\WINDOWS\SYSTEM32\MMDevAPI.DLL C:\WINDOWS\SYSTEM32\DEVOBJ.dll C:\WINDOWS\SYSTEM32\wdmaud.drv C:\WINDOWS\SYSTEM32\AVRT.dll C:\WINDOWS\SYSTEM32\AUDIOSES.DLL C:\WINDOWS\SYSTEM32\msacm32.drv C:\WINDOWS\SYSTEM32\midimap.dll C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll C:\WINDOWS\System32\mswsock.dll C:\Windows\System32\rasadhlp.dll C:\WINDOWS\system32\napinsp.dll C:\WINDOWS\system32\pnrpnsp.dll C:\WINDOWS\system32\wshbth.dll C:\WINDOWS\system32\NLAapi.dll C:\WINDOWS\System32\winrnr.dll C:\WINDOWS\System32\fwpuclnt.dll C:\WINDOWS\system32\wintab32.dll C:\WINDOWS\system32\winhttp.dll C:\WINDOWS\SYSTEM32\SspiCli.dll C:\WINDOWS\SYSTEM32\igd10iumd64.dll C:\WINDOWS\SYSTEM32\ncrypt.dll C:\WINDOWS\SYSTEM32\apphelp.dll C:\WINDOWS\SYSTEM32\NTASN1.dll C:\WINDOWS\SYSTEM32\dxcore.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll C:\WINDOWS\system32\rsaenh.dll C:\WINDOWS\system32\Ninput.dll C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.3570_none_60bb2a3971f3e41a\comctl32.DLL ==== End ====

==== Backtrace ==== 1> RtlDeleteAce [0x7ffdae648b1c] 2> RtlRaiseException [0x7ffdae6212d6] 3> KiUserExceptionDispatcher [0x7ffdae670ebe] 4> PinchTool::getToolType [0x7ffd68823a57] 5> PinchTool::getToolType [0x7ffd68824f10] 6> PinchTool::getToolType [0x7ffd68828e07] 7> PinchTool::getToolType [0x7ffd68828cd1] 8> TSmartPointerT::~TSmartPointerT [0x7ff7683ebec7] 9> TSmartPointerT::~TSmartPointerT [0x7ff7683ea7ee] 10> QWidget::event [0x7ffd61088092] 11> TSmartPointerT::~TSmartPointerT [0x7ff7683e942b] 12> QApplicationPrivate::notify_helper [0x7ffd610655c0] 13> QApplication::notify [0x7ffd610634e0] 14> QCoreApplication::notifyInternal2 [0x7ffd5e41318a] 15> QApplicationPrivate::sendMouseEvent [0x7ffd610667c5] 16> QDesktopWidget::workAreaResized [0x7ffd610b09d2] 17> QDesktopWidget::workAreaResized [0x7ffd610ae96e] 18> QApplicationPrivate::notify_helper [0x7ffd610655c0] 19> QApplication::notify [0x7ffd61064643] 20> QCoreApplication::notifyInternal2 [0x7ffd5e41318a] 21> QGuiApplicationPrivate::processMouseEvent [0x7ffd5e8547c3] 22> QWindowSystemInterface::sendWindowSystemEvents [0x7ffd5e83f030] 23> QEventDispatcherWin32::processEvents [0x7ffd5e45bcfa] 24> qt_plugin_query_metadata [0x7ffd648a28d9] 25> QEventLoop::exec [0x7ffd5e40f64c] 26> QCoreApplication::exec [0x7ffd5e412164] 27> TSmartPointerT::~TSmartPointerT [0x7ff768305219] 28> TSmartPointerT::~TSmartPointerT [0x7ff76872eab7] 29> TSmartPointerT::~TSmartPointerT [0x7ff76872e092] 30> BaseThreadInitThunk [0x7ffdadd37344] 31> RtlUserThreadStart [0x7ffdae6226b1] ==== End ====

OpenToonz Version

1.7

OpenToonz Version Information

v1.7.1

Operating System

Windows

GPU

Intel

Graphics Tablet

None

RodneyBaker commented 11 months ago

Will plan to close this as a report that lacks sufficient information to investigate further. @akashsingh39970 If you can provide additional information that will be greatly appreciated.