hasEdgeRouterConnection is false, even though my endpoint is online and able to access services

[tburtchell]

Environment:

OS: Mac Ventura Processor: Apple M2 Edge: Desktop Edge for Mac version 2.31 (482)

Network is MOP hosted Mattermost network. Ziti version 0.27.9.

Issue: I am able to connect via the desktop edge and pass traffic to mattermost just fine.
Ziti is reporting that my identity has an api session, but does not have an edge router connection

What I've tried:

• restarting the desktop edge
• disabling MFA

Ziti report of my identity: ze list identities 'name="mattermost.tod.burtchell.mac"' -j

{
    "data": [
        {
            "_links": {
                "auth-policies": {
                    "href": "./auth-policies/default"
                },
                "authenticators": {
                    "href": "./identities/5NM2Thiq5h/authenticators"
                },
                "edge-router-policies": {
                    "href": "./identities/5NM2Thiq5h/edge-router-policies"
                },
                "edge-routers": {
                    "href": "./identities/5NM2Thiq5h/edge-routers"
                },
                "enrollments": {
                    "href": "./identities/5NM2Thiq5h/enrollments"
                },
                "failed-service-requests": {
                    "href": "./identities/5NM2Thiq5h/failed-service-requests"
                },
                "posture-data": {
                    "href": "./identities/5NM2Thiq5h/posture-data"
                },
                "self": {
                    "href": "./identities/5NM2Thiq5h"
                },
                "service-configs": {
                    "href": "./identities/5NM2Thiq5h/service-configs"
                },
                "service-policies": {
                    "href": "./identities/5NM2Thiq5h/service-policies"
                },
                "services": {
                    "href": "./identities/5NM2Thiq5h/services"
                }
            },
            "createdAt": "2023-03-07T20:39:09.120Z",
            "id": "5NM2Thiq5h",
            "tags": {},
            "updatedAt": "2023-04-19T17:09:37.442Z",
            "appData": {},
            "authPolicy": {
                "_links": {
                    "self": {
                        "href": "./auth-policies/default"
                    }
                },
                "entity": "auth-policies",
                "id": "default",
                "name": "Default"
            },
            "authPolicyId": "default",
            "authenticators": {
                "cert": {
                    "fingerprint": "c83f1b73d1511b2e6e015aa6155b6a6fd6852a87",
                    "id": "Vu32T2XqB"
                }
            },
            "defaultHostingCost": 0,
            "defaultHostingPrecedence": "default",
            "disabled": false,
            "enrollment": {},
            "envInfo": {
                "arch": "arm64",
                "os": "Darwin",
                "osRelease": "22.4.0",
                "osVersion": "Darwin Kernel Version 22.4.0: Mon Mar  6 20:59:58 PST 2023; root:xnu-8796.101.5~3/RELEASE_ARM64_T6020"
            },
            "externalId": null,
            "hasApiSession": true,
            "hasEdgeRouterConnection": false,
            "isAdmin": false,
            "isDefaultAdmin": false,
            "isMfaEnabled": false,
            "name": "mattermost.tod.burtchell.mac",
            "roleAttributes": [
                "client"
            ],
            "sdkInfo": {
                "appId": "io.netfoundry.ZitiPacketTunnel.PacketTunnelProvider",
                "appVersion": "2.31 (482)",
                "branch": "HEAD",
                "revision": "68c3a76",
                "type": "ziti-sdk-c",
                "version": "0.31.4"
            },
            "serviceHostingCosts": {},
            "serviceHostingPrecedences": {},
            "type": {
                "_links": {
                    "self": {
                        "href": "./identity-types/Device"
                    }
                },
                "entity": "identity-types",
                "id": "Device",
                "name": "Device"
            },
            "typeId": "Device"
        }
    ],
    "meta": {
        "filterableFields": [
            "id",
            "createdAt",
            "updatedAt",
            "tags",
            "isSystem",
            "name",
            "externalId",
            "type",
            "isAdmin",
            "roleAttributes",
            "authPolicyId",
            "isDefaultAdmin"
        ],
        "pagination": {
            "limit": 10,
            "offset": 0,
            "totalCount": 1
        }
    }
}

[NetFoundry-Zendesk]

Comment from Zendesk:

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Zendesk: #10903

By: Ganesh Palaniappan <ganesh.palaniappan@netfoundry.io>

[NetFoundry-Zendesk]

Comment from Zendesk:

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Zendesk: #10921

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