Closed jmichel-sbctc closed 11 months ago
This issue seems to be related to an older release of the student laptop binaries. On version 1.0.101 it seems to pull itself instead of the new upgrade. While it looks like it is completing the upgrade, it winds up still on version 1.0.101.
As the issue hasn't been occurring on newer releases I'm marking this issue as resolved.
Fix: If someone is having issues with their laptop binaries not pulling updates from the SMC server then try the follow work around. This has been tested as working at several locations.
The binaries should be located in a sub-folder of c:\programdata\ope\tmp. This might be different on your image.
It was found that at a few sites the version of the laptop binaries hasn't been updated. We are currently looking into what caused this issue and troubleshoot it further.
Having sites check the server itself to make sure the sync app pulled the updates into the system.