New entrypoint for Feedback Updates

[dchen97]

Platform Oppia Web

Describe the request Create a new entrypoint and UI for the Feedback Updates page. This will require both design and writing work to complete.

Context for the request Please provide enough context for the request. For example:

• Is this a new or existing feature?
• What is the broader user journey that this feature fits into?
• What is the current user experience like (where is the user located before they encounter this feature)? Feel free to add screenshots.

This feature currently exists inside of the Learner Dashboard (oppia.org/learner-dashboard), but based on an audit of the Learner Dashboard information architecture, we realized this tab more than the others felt very out of place within the dashboard (it's not referenced that frequently, isn't really explained what this feature does so causes a lot of confusion, and overall clutters the page).

As such, @rebekahnt30 and I have proposed removing this feature from the learner dashboard and moving it elsewhere that may be more appropriate. Given we don't currently have a notifications feature, I think it'd be best to create a Notifications panel accessible within the profile picture dropdown menu where they can view this information and just title it as "notifications" rather than Feedback updates.

The feature basically gives learners an overview of the status and responses to feedback they submit through the lesson player. This allows learners an opportunity to understand how their feedback has made an impact in improving our lessons. This is not a very widely known or used feature from what we understand, so it doesn't make sense to make it so prominent on our dashboard. The current UI also feels pretty clunky and doesn't explain the feature to users.

Link to PRD No PRD

Information about deadlines/priorities Should ideally be completed before we finish designing the Learner Dashboard updated information architecture so we can ensure there is no gap between launching the new dashboard IA and when this feature can be moved.

DESIGN APPROVAL CHECKLIST -- DO NOT EDIT.

• [ ] UX Design approved (Android mocks should include dark mode)
• [ ] UX Writing approved
• [ ] Design Systems Team approved
• [ ] Product approved

For a design project to be completed, it needs approval from UXD, UXW, DS and PM. Please tag the following reviewers when your project is ready (at least one reviewer for each of the 4 bullet points below):

• UXD: @rflore / @S4v8n (for Web projects)
• UXW: @stepmalt
• Design systems: @qluuu / @celestinetales
• PM: @seanlip

[kmuir1991]

@seanlip unsure as to whether this needs a UXW. Can you confirm?

[seanlip]

@kmuir1991 Yes this needs UXW.

[jikim322]

@stepmalt Here's the project I mentioned that doesn't have a UXD yet!