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oppia / foundation-website

Repository for developing the new Oppia Foundation website.
Apache License 2.0
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Video does not load in home page. #127

Closed ahv15 closed 4 years ago

ahv15 commented 4 years ago

Problem: The video in the home page does not load when used in firefox, OS-Ubuntu 18.04. Current Behaviour: As firefox in Ubuntu does does not support mp4 the video in homepage does not load. Screenshot from 2020-01-03 14-32-04 Expected Behaviour As firefox in Ubuntu supports Ogg, the video loads if Interactions_video.ogg is present as an additional file. Screenshot from 2020-01-03 14-32-08 Would you like to work on the issue? Yes

seanlip commented 4 years ago

I'm a bit confused. I just visited the page with Firefox on Ubuntu and the video works fine.

See the later part of this answer -- do you have an older version of Firefox? The one I'm using at the moment is 71.0.

ahv15 commented 4 years ago

I just verified it and I am also using 71.0 Screenshot from 2020-01-04 09-24-57 So what could the problem be?

ahv15 commented 4 years ago

Looks like additional files have to be installed before mp4 loads in firefox and those files around 170 MB should be downloaded separately as it is not always included. https://askubuntu.com/questions/879672/video-js-wont-playback-in-firefox-video-mp4-is-not-supported-warning?rq=1

ahv15 commented 4 years ago

But still adding the Ogg file could save people some time and effort.

seanlip commented 4 years ago

Thanks for the investigation! I think, on balance, let's leave it as-is. (People would need to update their browser in any case, since otherwise they are going to have trouble viewing videos in other sites anyway.)