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opsgenie / opsgenie-configuration-backup

Backup your OpsGenie account's configuration and restore it later
https://opsgenie.com
Apache License 2.0
28 stars 26 forks source link

Could not initiate rate limits. Received fatal alert: handshake_failure #28

Open craigbye opened 5 years ago

craigbye commented 5 years ago

Looks like the tool broke on March 14, 2019. Not sure if it's related to this annoucement:

New Request Domain Introduction for Rate Limiting We would like to kindly inform you that a new request domain is introduced in our rate limiting structure for the API requests made to retrieve the current and next on-call user(s). These requests were considered in the Configuration domain before, but will now have their own request domain for rate limiting. You can see the list of available request domains from this page.

Please do not hesitate to contact us if you have any questions.

gg5201818 commented 3 years ago

@craigbye If you have seen this error after firing the command 17:59:42.764 [main] ERROR com.opsgenie.tools.backup.util.BackupUtils - Could not initiate rate limits. Unauthorized It's possible that the --apiKey doesn't have the right permission (Suggest using the one from API Key Management), or the incorrect Host URL this request submitting to.

If your Opsgenie is hosted on the EU site, please incorporate the --opsgenieHost argument with the value "https://api.eu.opsgenie.com" into your command, like below. java -jar OpsGenieExportUtil-0.23.4.jar --apiKey xxxxxx --opsgenieHost https://api.eu.opsgenie.com

By default, the --opsgenieHost URL is pointing to the US API Gateway, https://api.opsgenie.com, so no need to specify it if your Opsgenie is hosted on the US site.

Please try again and verify the result.