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opsgenie / opsgenie-graylog-plugin

OpsGenie Graylog Alarm Callback Plugin
GNU General Public License v2.0
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Alerts not sending to Opsgenie #1

Closed pbr0ck3r closed 6 years ago

pbr0ck3r commented 7 years ago

Graylog version 2.3.1 Opsgenie version 1.2.1-SNAPSHOT

After setting up inputs, streams, and rules in graylog. I am able to send a test alert for my desired rule. The alert shows in graylog logs.

com.opsgenie.plugin.graylog.OpsGenieGraylogClient - Successfully sent alert creation request to OpsGenie. Message: Request will be processed RequestId: 2018f75c-c7d9-4619-b440-bb3f663b093a

When a real alert is fired. I can see the log in the stream and then see the alert, but no notification/alert is sent to Opsgenie, even when a alert is showing up as triggered.

I do not see any errors or logs in graylog logs.

Opsgenie 1.2.1-SNAPSHOT was working with graylog version 2.3.0.

ufukoz commented 7 years ago

Hi,

We're trying to identify the problem. Just to be sure can you verify that you followed these steps in this doc when you're setting up your OpsGenie Graylog plugin?

And also if you have any logs regarding your issue could you please share them with us?

Could you also tell us your alert conditions on Graylog? And again just to be sure can you verify that the installation of the plugin was done correctly?

And finally are there any conditions for plugin to fire alerts or does it fire alerts with every alerting situation?

We'll try to reproduce your problem and get back to you.

Regards,

pbr0ck3r commented 7 years ago

Yes I am sure Opsegnie is setup correctly. When I use Opsgenie version 1.0.1 alerts work fine. But when I use version 1.2.0 I get No notifications were configured for this alert and no alert is triggered in opsgenie. OG version 1.2.0 was working for graylog version 2.3.0 but since it is no longer working on GL 2.3.1 I have rolled back to using OG 1.0.1

tnucera commented 6 years ago

Same issue here.

Graylog 2.3.1 opsgenie-graylog-alarmcallback-1.2.0.jar

No notifications were configured for this alert

'Dummy alert to test notifications' works.

ufukoz commented 6 years ago

Hi,

We have a ticket about this issue and we're working on a fix. In the meantime if you can provide us some logs or any other kind of information we'd appreciate it. We'll inform you when it's fixed.

Regards,

bcelenk commented 6 years ago

Hi @pbr0ck3r , @tnucera We've updated the plugin to work with Graylog 2.3.1. Apparently Graylog dependencies aren't backwards compatible.