Open optix2000 opened 3 years ago
McAfee and MaxSecure are by far the worst companies to deal with for getting false positives resolved.
Microsoft responded and whitelisted in <24 hours. Kaspersky didn't respond, but whitelisted in <24 hours. Cylance didn't respond, but whitelisted in <48 hours. SecureAge responded and whitelisted in <72 hours. Cynet responded in <1 hour and noted whitelist may take up to a week. McAfee didn't respond, but whitelisted in <5 days. MaxSecure requires you to go through their customer support chat and they keep "losing" the download links I send them.
MaxSecure, SecureAge, and McAfee needs a new whitelist on every release.
If you would like to keep the VirusTotal scans for Totsugeki clean, please help submit Totsugeki download links to MaxSecure's False Positive page
If you live in India, I would love if someone could give them a call to get Totsugeki whitelisted.
Sure thing !; hope this will actually help. I've got issues with McAfee in the past too on personal projects so I know the hassle x)
I've submitted the newest releases to MaxSecure and SecureAge for verification. I also work in InfoSec, I'll try to find a better contact for MaxSecure.
I've submitted the newest releases to MaxSecure and SecureAge for verification. I also work in InfoSec, I'll try to find a better contact for MaxSecure.
SecureAge has verified both releases.
I have a level two ticket open with MaxSecure and am working to get these binaries passed.
@Lovecore Thanks a bunch for doing this. I've given up completely on MaxSecure.
Track (and hopefully fix) any false positive detections on VirusTotal (and more).
Unfortunately, Microsoft SmartScreen will always bring up a warning because I'm not willing to shell out $100+/yr for code signing certificates to become a "known publisher".