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orangehrm / orangehrm

OrangeHRM is a comprehensive Human Resource Management (HRM) System that captures all the essential functionalities required for any enterprise.
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Unable to add new account after upgrading from 5.5 to 5.6 #1796

Closed abrarreddragon closed 1 month ago

abrarreddragon commented 3 months ago

OrangeHRM version

5.6

Environment details

Describe the bug

I just upgraded from OrangeHRM 5.5 to 5.6 and now all the admin accounts cannot add any new user. Getting error Unauthorized.

To reproduce

On the server replaced all the files running OrangeHRM 5.5 to 5.6 and try to create a new user / add employee.

Expected behavior

Getting Unauthorized Error Message

Relevant log output

[2024-01-30T11:08:31.603928-08:00] orangehrm.ERROR: Unauthorized [] []
[2024-01-30T11:08:31.605561-08:00] orangehrm.ERROR: #0 /home/dh_x5gcja/hrm.appfiniti.us/src/vendor/symfony/event-dispatcher/EventDispatcher.php(230): OrangeHRM\Core\Subscriber\ApiAuthorizationSubscriber->onControllerEvent(Object(Symfony\Component\HttpKernel\Event\ControllerEvent), 'kernel.controll...', Object(OrangeHRM\Framework\Event\EventDispatcher)) #1 /home/dh_x5gcja/hrm.appfiniti.us/src/vendor/symfony/event-dispatcher/EventDispatcher.php(59): Symfony\Component\EventDispatcher\EventDispatcher->callListeners(Array, 'kernel.controll...', Object(Symfony\Component\HttpKernel\Event\ControllerEvent)) #2 /home/dh_x5gcja/hrm.appfiniti.us/src/vendor/symfony/http-kernel/HttpKernel.php(140): Symfony\Component\EventDispatcher\EventDispatcher->dispatch(Object(Symfony\Component\HttpKernel\Event\ControllerEvent), 'kernel.controll...') #3 /home/dh_x5gcja/hrm.appfiniti.us/src/vendor/symfony/http-kernel/HttpKernel.php(74): Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object(OrangeHRM\Framework\Http\Request), 1) #4 /home/dh_x5gcja/hrm.appfiniti.us/src/lib/framework/Framework.php(156): Symfony\Component\HttpKernel\HttpKernel->handle(Object(OrangeHRM\Framework\Http\Request), 1, true) #5 /home/dh_x5gcja/hrm.appfiniti.us/web/index.php(41): OrangeHRM\Framework\Framework->handleRequest(Object(OrangeHRM\Framework\Http\Request)) #6 {main} [] []
devishke-orange commented 3 months ago

Hi @abrarreddragon

On the server replaced all the files running OrangeHRM 5.5 to 5.6 and try to create a new user / add employee.

You should not replace the files. Please keep your OrangeHRM 5.5 and 5.6 folders separately. You can follow this guide to upgrade your system: https://starterhelp.orangehrm.com/hc/en-us/articles/6937346912402-OrangeHRM-Starter-Upgrade-Guide-For-5x-versions.

devishke-orange commented 1 month ago

Hi @abrarreddragon I hope you were able to solve this issue after following the upgrade guide. I will close this since there has been no activity.