Error when upload attachments to Claim

[dferraes]

OrangeHRM version

5.6

Environment details

• OrangeHRM source: Sourceforge
• Platform: Linux hstng 6.7.3-arch1-1 #1 SMP PREEMPT_DYNAMIC Thu, 01 Feb 2024 10:30:35 +0000 x86_64 x86_64 x86_64 GNU/Linux
• PHP version: PHP 8.2.15 (fpm-fcgi) (built: Jan 20 2024 14:16:39)
• Database and version: mysql Ver 15.1 Distrib 10.11.2-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2
• Web server: Apache/2.4.58 (Ubuntu)
• Browser: Firefox 123.0

Describe the bug

When you try to upload a new attachment, after you click the Save button, an error is displayed with the text:

Error Unexpected error occured

To reproduce

1. Create new claim
2. Try to upload a new file

Expected behavior

1. Create new claim
2. Upload file

Relevant log output

[2024-03-06T17:32:17.617194+00:00] orangehrm.ERROR: Transaction Failed [] []
[2024-03-06T17:32:17.617336+00:00] orangehrm.ERROR: #0 /var/www/clients/client1/web19/web/src/plugins/orangehrmCorePlugin/Controller/Rest/V2/GenericRestController.php(112): OrangeHRM\Claim\Api\ClaimAttachmentAPI->create() #1 /var/www/clients/client1/web19/web/src/plugins/orangehrmCorePlugin/Controller/Rest/V2/AbstractRestController.php(149): OrangeHRM\Core\Controller\Rest\V2\GenericRestController->handlePostRequest() #2 /var/www/clients/client1/web19/web/src/vendor/symfony/http-kernel/HttpKernel.php(152): OrangeHRM\Core\Controller\Rest\V2\AbstractRestController->handle() #3 /var/www/clients/client1/web19/web/src/vendor/symfony/http-kernel/HttpKernel.php(74): Symfony\Component\HttpKernel\HttpKernel->handleRaw() #4 /var/www/clients/client1/web19/web/src/lib/framework/Framework.php(156): Symfony\Component\HttpKernel\HttpKernel->handle() #5 /var/www/clients/client1/web19/web/web/index.php(41): OrangeHRM\Framework\Framework->handleRequest() #6 {main} [] []

[devishke-orange]

Hi @dferraes

Thank you for including the log. Are you seeing this behaviour throughout the system (i.e. where attachments can be uploaded) or only in the Claim module?

[dferraes]

Hi @devishke-orange,

I uploaded files in the PIM section without problems, only in Claim module I got that error. My installation is a new installation. I got another error using the developer console:

Failed to load resource: the server responded with a status of 500 () settle.js:19 Uncaught (in promise) Qcode: "ERR_BAD_RESPONSE"config: {transitional: {…}, adapter: Array(2), transformRequest: Array(1), transformResponse: Array(1), timeout: 0, …}message: "Request failed with status code 500"name: "AxiosError"request: XMLHttpRequestonabort: ƒ ()onerror: ƒ ()onload: nullonloadend: ƒ u()onloadstart: nullonprogress: nullonreadystatechange: nullontimeout: ƒ ()readyState: 4response: "{\"error\":{\"status\":\"500\",\"message\":\"Unexpected Error Occurred\"}}"responseText: "{\"error\":{\"status\":\"500\",\"message\":\"Unexpected Error Occurred\"}}"responseType: ""responseURL: "https://xxx.xxxxx.xx/web/index.php/api/v2/claim/requests/3/attachments"responseXML: nullstatus: 500statusText: ""timeout: 0upload: XMLHttpRequestUpload {onloadstart: null, onprogress: null, onabort: null, onerror: null, onload: null, …}withCredentials: false[[Prototype]]: XMLHttpRequestresponse: config: {transitional: {…}, adapter: Array(2), transformRequest: Array(1), transformResponse: Array(1), timeout: 0, …}data: {error: {…}}headers: We {cache-control: 'no-cache, private', content-type: 'application/json', date: 'Wed, 06 Mar 2024 17:53:37 GMT', server: 'Apache', x-content-type-options: 'nosniff', …}request: XMLHttpRequest {onreadystatechange: null, readyState: 4, timeout: 0, withCredentials: false, upload: XMLHttpRequestUpload, …}status: 500statusText: ""[[Prototype]]: Objectstack: "AxiosError: Request failed with status code 500\n at Qe (https://xxx.xxxxx.xx/web/dist/js/chunk-vendors.js?v=1706326081969:134:50105)\n at XMLHttpRequest.u (https://xxx.xxxxx.xx/web/dist/js/chunk-vendors.js?v=1706326081969:134:53144)"[[Prototype]]: Errorconstructor: ƒ Q(e,t,n,r,o)toJSON: ƒ ()isAxiosError: true[[Prototype]]: Object