Failed onboarding: drivers

orbaone / web-sdk

The official Orba One Web SDK

MIT License

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Failed onboarding: drivers #68

Open harry-sm opened 3 years ago

harry-sm commented 3 years ago

When submitting the drivers licence photos the following error is displayed.

Invalid ID, please ensure that your license is valid

1) The identity document that was selected was drivers license. 2) A picture of a legitimate licences was submitted. There was no blur and the lighting was good.

OS: Android 11 Browser: chrome 89 Device: Samsung Galaxy S10

heyjordn commented 3 years ago

Cant seem to reproduce this issue on our end