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orbbec / OrbbecSDK

Orbbec SDK C/C++ base core lib
https://www.orbbec3d.com/
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Can not read depth stream when using USB Extension cable #141

Open bowieshi opened 6 days ago

bowieshi commented 6 days ago

Hi. I am using a USB Extension Cable to link my Orbbec femto bolt depth camera to my ubuntu computer. When I run the code under the Sample_DepthViewer directory, I can read the depth information, like the following: Screenshot from 2024-10-14 22-05-08 I think the USB Extension cable is OK for transmitting the depth information. However, when I run the code under the Sample_SaveToDisk, I can not read depth stream and can not save the depth images successfully, like the following: Screenshot from 2024-10-14 22-03-04 When I do not use USB Extension cable and directly use the officially provided cable to link my camera to computer, I can use code under the Sample_SaveToDisk to read in depth stream, like following: Screenshot from 2024-10-14 22-03-47 The color stream is OK anytime, both Sample_ColorViewer and Sample_SaveToDisk, the color stream is normal and I can read it. I can not find what is the potential problem of the depth stream. Could you help me out? Thank you. I am using this cable to test: 5451728915118_ pic

zhonghong322 commented 3 days ago

https://www.amazon.com/Compatible-Kuject-Transfer-Charging-%20Chargers/dp/B09DSD8RZL/?th=1 This is the USB extension cable that we have tested.

bowieshi commented 3 days ago

@zhonghong322 thank you for your response. Can I inquire whether you have tested any USB extension purchasing available within mainland? It seems that buying Kuject Link USB extension is not very convenient in mainland. Thank you very much!