orcasound / product

Repository for the Orcasound UX Team to communicate, receive project briefs, and prepare designs to be handed off to production
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Tech solutions for notifications #75

Open UXBrendan opened 1 year ago

UXBrendan commented 1 year ago
UXBrendan commented 1 year ago

@JacobYLiu posted in #dev-general 12:51 PM I was taking a look at a few SNS options and OneSignal might look feasible. Since AWS SNS is a pay-as-you-go service, it is hard to know the exact pricing as requests from users vary each month.

https://onesignal.com/pricing

saraloup commented 11 months ago

Has there been anymore discussion or decisions made on the technology to be used for additional notifications?

The design team has come up with several ideas for how to present the content to subscribers but we have run into conflicting resources about the technical limitations such as character limits and links, which seems may be dependent upon the specific technology used. For example, I have seen three different character limits for SMS messages. Another article lists a much fourth (much higher limit) but states that they would really be several messages stitched together which would be nice for longer messages but could potentially really add to the cost depending on what solution is used and the sending limits.

UXBrendan commented 11 months ago

@saraloup

Good questions to ask Skander.

vik98 commented 11 months ago

we have discussed this with browser notifications and/or leveraging AWS SNS for emails. We did not plan SMS notifications as far as I remember, but we can have a quick sync around that.