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oroinc / crm

Main OroCRM package with core functionality.
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Error creating new Mailbox #315

Open develop-algoritma opened 6 years ago

develop-algoritma commented 6 years ago

Hi to all, waiting for 3.1 LTS we are using 3.0 for development of a CRM project that go live in march 2019.

If we try to create a new Mailbox (System->Configuration->Email Configuration) all is ok until we choose the Action. If we choose "Convert to Lead" action, we have this error on front-end:

Error: Unexpected content format There was an error performing the requested operation. Please try again or contact us for assistance.

and no form is showed under the select.

Looking at the log we see this error: [2018-11-13 18:18:52] request.CRITICAL: Uncaught PHP Exception Symfony\Component\Form\Exception\InvalidArgumentException: "Could not load type "oro_sales_lead_mailbox_process_settings": class does not exist." at /var/www/b2b.elco/vendor/symfony/symfony/src/Symfony/Component/Form/FormRegistry.php line 86 {"exception":"[object] (Symfony\Component\Form\Exception\InvalidArgumentException(code: 0): Could not load type \"oro_sales_lead_mailbox_process_settings\": class does not exist.

I already try to remove/clear cache and reinstall the app, but we have laways the same error. We also noticed the same problem in OroCommerce 3.0.

How can I solve this problem? Thank you in advance, Roberto

anyt commented 6 years ago

This looks like you have broken update from 2.6 version please share the output of the command composer info | grep oro/ Thank you.

develop-algoritma commented 6 years ago

Hi Andrey, Thank you for the response. Here you have my composer info:
I don't know if I understood correctly, but I did not update from 2.6, but I have installed version 3.0 directly.

Thank You, Roberto

develop@ubuntu$ composer info | grep oro/

oro/calendar-bundle 3.0.0 Oro Calendar Bundle oro/crm 3.0.0 OroCRM oro/crm-abandoned-cart 3.0.0 Oro Abandoned Cart oro/crm-call-bundle 3.0.0 Oro Call Bundle oro/crm-dotmailer 3.0.0 Oro Dotmailer integration oro/crm-hangouts-call-bundle 3.0.0 Oro Google Hangouts integration oro/crm-magento-embedded-contact-us 3.0.0 OroCRM Magento Embedded Contact Us package oro/crm-mail-chimp 3.0.0 OroCRM MailChimp integration oro/crm-task-bundle 3.0.0 Oro Task Bundle oro/crm-zendesk 3.0.0 OroCRM Zendesk Integration oro/doctrine-extensions 1.2.0 Doctrine Extensions for MySQL and PostgreSQL. oro/marketing 3.0.0 Oro Marketing Bundles oro/platform 3.0.0 Business Application Platform (BAP) oro/platform-serialised-fields 3.0.0 Oro Platform Serialized Fields oro/redis-config 3.0.0 OroRedisConfigBundle

anyt commented 6 years ago

Do you have any custom implementation of MailboxProcessProviderInterface ?

develop-algoritma commented 6 years ago

No, fresh install on Ubuntu 18.04.1 LTS / Apache 2. Download source code from https://github.com/oroinc/crm-application.git