Open yaroslavbr opened 2 years ago
You can only see the templates assigned to the same entity as the marketing list that is used in the email campaign
@vzherebkinaoro thanks for a fast response, just checked and same entities for ML and Email template works. But according to the documentation:
You can only see the templates assigned to no entity or the same entity as the marketing list.
If you look at my first image - there is the template with no entity assigned. And it was no present in the select (second screenshot). So I propose either to change the documentation and maybe add tool-tip to the Template select in future.
Thank you, this is the bug. It should be possible to use email templates assigned to no entity in email campaigns. Internal ticket number is BB-21774.
Summary
While creating new Marketing Email Campaign it is not possible to choose email template.
Steps to reproduce
Consumers are up and running
According to the documentation create Marketing list and email Template - https://doc.oroinc.com/user/back-office/marketing/email-campaigns/
Go to Email Campaign Create page, fill all needed fields and try to assign email template in Email Settings / Template select
Actual Result There are no any email templates in the Select
Expected Result
Should be possible to choose email template to create a campaign
Details about your environment