ory / network

Ory runs a global end-to-end security infrastructure for humans, robots, and servers. We build and use open source software.
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Custom domain certificate expired #372

Closed ronenmiz closed 10 months ago

ronenmiz commented 10 months ago

Preflight checklist

Ory Network Project

https://idp.brwsr.cloud

Describe the bug

Browser says certificate expired. Ory JS SDK throws exception ERR_CERT_AUTHORITY_INVALID. My service is therefore down. I need help ASAP!

Reproducing the bug

Just open in the browser the URL: https://idp.brwsr.cloud

The domain is a CNAME to: friendly-tereshkova-9bfph3cygo.projects.oryapis.com.

Relevant log output

No response

Relevant configuration

845-bf4c678a8fadbdbb.js:1          GET https://idp.brwsr.cloud/sessions/whoami net::ERR_CERT_AUTHORITY_INVALID
(anonymous) @ 845-bf4c678a8fadbdbb.js:1
e.exports @ 845-bf4c678a8fadbdbb.js:1
e.exports @ 845-bf4c678a8fadbdbb.js:1
f.request @ 845-bf4c678a8fadbdbb.js:1
(anonymous) @ 845-bf4c678a8fadbdbb.js:1
(anonymous) @ 845-bf4c678a8fadbdbb.js:1
(anonymous) @ 682011ae-e2973b73245d4c7d.js:1
Promise.then (async)
toSession @ 682011ae-e2973b73245d4c7d.js:1
(anonymous) @ 434-144206a548ae6c23.js:1
Ui @ framework-5f4595e5518b5600.js:1
t.unstable_runWithPriority @ framework-5f4595e5518b5600.js:1
Ql @ framework-5f4595e5518b5600.js:1
Fi @ framework-5f4595e5518b5600.js:1
(anonymous) @ framework-5f4595e5518b5600.js:1
I @ framework-5f4595e5518b5600.js:1
w.port1.onmessage @ framework-5f4595e5518b5600.js:1

Version

Latest offered by your network

On which operating system are you observing this issue?

Ory Network

In which environment are you deploying?

Ory Network

Additional Context

No response

ronenmiz commented 10 months ago

It is back up now. I guess Ory had some issue with certificates and they are now renewed. I wish the status page would have shown it.

vinckr commented 10 months ago

I reached out privately, but to keep it transparent:

First of all, sorry that this happened - being always available is our prime objective. Even though it might not be much of a consolation I could confirm that your project was the only one affected. The certificate issued by Cloudflare was not renewed automatically - we have since taken steps to ensure that this will never happen again.

Please do reach out to support@ory.sh if there are any issues with your project, you will get an answer fast than using GitHub issues.