REST API [feature]

[ghost]

It would be great to offer a REST API to create tickets, get tickets that match some filters, reply to a ticket, get departments, etc... (something like osticket-soap-mod SOAP implementation by cyberde) This let the users to integrate osTicket with their applications in an easy way.

[greezybacon]

Create ticket is implemented in #376

[maximvl]

Hi, what about tickets list and filters?

[greezybacon]

Not yet. Although we will be ramping up the API support in the near future for the osTicket-1.8 repo

[tainazao]

Would be great +1.

[kriskumar70]

Jared Hancock, Do we have the API for GET ticket lists yet? I don't see any documentation on that anywhere.

Thanks

Kris

[Abhishek-mi]

Hi Is there get api for ticket detail .its very important for us .i didn't find any such documentation if anything please share

Thanks Abhishek

[kriskumar70]

TicketDesk 3,0 will be an angularjs app. It should have one

W.r.t 2,5.. I wrote my own. It is not that hard. Create a separate webapi project. It is very simple.

Kris

On Sun, Oct 11, 2015 at 11:40 PM -0700, "Abhishek-mi" notifications@github.com<mailto:notifications@github.com> wrote:

Hi Is there get api for ticket detail .its very important for us .i didn't find any such documentation if anything please share

Thanks Abhishek

Reply to this email directly or view it on GitHubhttps://github.com/osTicket/osTicket-1.7/issues/368#issuecomment-147300896.

[Abhishek-mi]

Hi kriskumar70

Thanks for your help, But i want get rest API for Osticket

[saiy2k]

Any Updates on this? A REST API would be very useful to Integrate with Other systems

[amalmagdy]

more APIs are added at (https://github.com/osTicket/osTicket/pull/4361/files) for handling more ticket operations as

• retrieve ticket details.

• get list of tickets issued by one user.

• get list of tickets assigned to an agent (staff member).

• post a reply message to one ticket with updated status. i.e. change ticket status from open to closed.