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osTicket / osTicket-1.7

osTicket-1.7
GNU General Public License v2.0
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IMAP Issue #430

Open pnommensen opened 11 years ago

pnommensen commented 11 years ago

I have attempted to configure IMAP for a Google Apps account several times which no luck. Are there any known issues at this time or is anyone else having any trouble? I am getting this message:

Warning: imap_open() [function.imap-open]: Couldn't open stream {imap.gmail.com:993/imap/novalidate-cert}INBOX in /home/user/contact/include/class.mailfetch.php on line 130

In addition, I'd like to report a little bug. Once the error displays "Invalid login. Check IMAP settings" only part of the settings input area below shows. There is no save or reset button or anything like that to try again. Screenshot_2

Hamsteren commented 11 years ago

You would for one make sure "Encryption" is set to SSL. Also make sure that your php imap module has SSL support (phpinfo and under imap it needs to say: SSL Support enabled)

greezybacon commented 11 years ago

@pnommensen have you resolved this issue?

timmerk commented 11 years ago

I'm having the same issue. I have IMAP and SSL support for IMAP enabled. It was working fine in 1.6, but 1.7 broke the IMAP connection.

osticketUser commented 8 years ago

Hello, Same problem here with version 1.9.12 Any solution Please ??