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osTicket / osTicket-1.7

osTicket-1.7
GNU General Public License v2.0
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Staff Login #672

Open ghost opened 11 years ago

ghost commented 11 years ago

Installed the new os Ticket 1.7.1 when logging in control panel it gives an error valid csrf required. This is a fresh install. Any solutions

sabas commented 11 years ago

@greezybacon same problem as mine in #653 , I can reproduce in a plain installation.

greezybacon commented 11 years ago

@merali780, @sabas, would either of you be available and willing to do a screencast session with me -- perhaps with TeamViewer or GoToMeeting? I haven't been able to reproduce the CSRF token issue.

sabas commented 11 years ago

@greezybacon also #677. Sorry I can't do screencast here at work, but I could try if I replicate the error at home. (Or if you want to try directly something drop me an email or an Hangouts chat, I have them open.

greezybacon commented 11 years ago

@merali780, are you accessing the osTicket installation on localhost by chance?

pedronoliveira commented 11 years ago

Having the exact same error on a localhost test instalation, tested with localhost address and throught other workstation on the same network as my localhost throught private IP, still get the same error.

EDIT: Just tested the same setup on my private VPS ArchLinux Lighttpd Mysql and it works normally

jimmyeao commented 11 years ago

im having this issue on a site I have tried to upgrade from 1.6 - running on Apache2.2.22 under debian in a VM. PHP Version 5.4.4-14+deb7u2 MySQL client version: 5.5.31 So far have tried to access via localhost, private ip, DNS name Have downloaded the latest 1.7 dev release, still no joy..

greezybacon commented 11 years ago

@jimmyeao there was another issue concerning the detection of the URL path for the osTicket install -- #716. It was merged today. Would you mind trying again? We pushed the version out to the osticket.com site, so you could re-download it if you would like.

jimmyeao commented 11 years ago

Still have the same error... I installed the Dev version and the version of the osticket site to be sure... I did notice a new requirement to install php-pear when installed the dev release

jimmyeao commented 11 years ago

Happy to do a remote session tomorrow around this time if that would help?

greezybacon commented 11 years ago

@jimmyeao, sorry about the php-pear issue. It was a mistake on our part. It is definitely not required. We've addressed that this week in the develop branch and in a new release

greezybacon commented 11 years ago

Can anyone / everyone verify that this is fixed with the tip of the develop branch and in osTicket 1.7.1.4?

andresadanmx commented 11 years ago

I installed os Ticket 1.7.1.4 in Centos with cPanel, when i logging in control panel it give me this error: Valid CSRF Token Required. I searched a lot about a solution, but have not found something that works for me