Addressee(To and Cc) in filter (autoassign) not working in osticket

osTicket / osTicket-1.7

osTicket-1.7

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Addressee(To and Cc) in filter (autoassign) not working in osticket #889

Open gokulaprasanna opened 10 years ago

gokulaprasanna commented 10 years ago

If we filter the tickets by giving the email id in the To area by using Manage->Ticket Filters and i autoassign the tickets to some person.The tickets are received in the admin panel not assigned to anyone.Can anyone hep me to sort out this issue??.

greezybacon commented 10 years ago

What version of osTicket are you using?

gokulaprasanna commented 10 years ago

i am using os ticket 1.9.1 right now but this issue is in all the versions of os ticket tool.

greezybacon commented 10 years ago

You do realize this is the repo for osTicket 1.7, right?

gokulaprasanna commented 10 years ago

yeah..

mckaygerhard commented 6 years ago

same as osTicket/osTicket#3382 wow! another log time bug!