How to enable Google sign in (auth-oauth)

[maheshkalal]

I want to enable Google sign in on customer portal to allow ticket creation.

I have tried to create phar file using "php make.php hydrate auth-oauth" and "php make.php hydrate" command but I am getting below exception. can you please help me with this or is there any detailed documentation for creating this phar file. create phar file using "php make.php hydrate auth-oauth" and "php make.php hydrate" command but I am getting below exception. can you please help me with this or is there any detailed documentation for creating this phar file.

Error: D:\supportdesk\include\plugins>php make.php hydrate auth-oauth Hydrating :: lib/jasig/phpcas/source => auth-cas/lib/jasig/phpcas

Fatal error: Uncaught exception 'UnexpectedValueException' with message 'Recursi veDirectoryIterator::__construct(D:\supportdesk\include\plugins/lib/jasig/phpcas /source,D:\supportdesk\include\plugins/lib/jasig/phpcas/source): The system cann ot find the path specified. (code: 3)' in D:\supportdesk\include\plugins\make.ph p:481 Stack trace:

0 D:\supportdesk\include\plugins\make.php(481): RecursiveDirectoryIterator->__c

onstruct('D:\supportdesk...', 4096)

1 D:\supportdesk\include\plugins\make.php(340): PluginBuilder->_hydrate(Array)

2 D:\supportdesk\include\plugins\make.php(240): PluginBuilder->run(Array, Array

)

3 D:\supportdesk\include\plugins\make.php(704): Module->_run('make.php')

4 {main}

thrown in D:\supportdesk\include\plugins\make.php on line 481

Any help on this would be highly appreciated.

[sasiryu]

I have same issue can anyone help please.

[sasiryu]

Hi i followed this [ http://www.webpreprod.com/issue/utiliser-protocole-oauth-20-osticket-se-connecter-compte-google-facebook ] and added the files to /lib/... folder manually and it worked.

But still after successful google authentication i get a blank page http://mysite.com/api/auth/ext?state=ecd83dfb85a228a34178e7&code=4/WcNrjffotr5dweggVyyl6VtttydRoybEJTVFE3TE#

can any one help.

[ntozier]

@sasiryu if you are getting a white page, then you have a PHP error being logged. Please consult your PHP error logs and provide the error. Also please provide information about your server environment.

[FossPrime]

It looks like the installation script has a directory separator problem on windows.

Should be an easy fix, a quick work around would be to build it in a POSIX compliant machine (Linux, BSD or MacOS).

Related/duplicate issues: #95 #84 #79 95 has a partial? fix.

[sasiryu]

Hi @ntozier Sorry for the delay there is no error log i use Windows and XAMPP

I follow the exact instructions as informed in forums and plugin page but it always redirects to blank page http://mysite.com/login.php?do=ext&bk=google.client

I followed 1> Clone this repo or download the zip file and place the contents into your include/plugins folder 2> php make.php hydrate 3> Gets the below error

Fatal error: Uncaught exception 'UnexpectedValueException' with message 'RecursiveDirectoryIterator::__construct(C:\xampp\htdocs\support\include\plugins/lib/jasig/phpcas/source,C:\xampp\htdocs\support\include\plugins/lib/jasig/phpcas/source): The system cannot find the path specified. (code: 3)' in C:\xampp\htdocs\support\include\plugins\make.php:481 Stack trace:

0 C:\xampp\htdocs\support\include\plugins\make.php(481): RecursiveDirectoryIterator->__construct('C:\xampp\htdocs...', 4096)

1 C:\xampp\htdocs\support\include\plugins\make.php(340): PluginBuilder->_hydrate(Array)

2 C:\xampp\htdocs\support\include\plugins\make.php(240): PluginBuilder->run(Array, Array)

3 C:\xampp\htdocs\support\include\plugins\make.php(704): Module->_run('make.php')

4 {main}

thrown in C:\xampp\htdocs\support\include\plugins\make.php on line 481

I see when cloning the /lib/ file is empty is this ok ?

[sasiryu]

@rayfoss Thanks for the info i tried Change: $php = defined('PHP_BINARY') ? PHP_BINARY : 'php'; To: $php = defined("'PHP_BINARY'") ? PHP_BINARY : 'php'; as per #95 same issue

84 did not help #79 no info i get same issue

[sasiryu]

If i get the Authentication :: OAuth2 (Only Google+ Currently) Release Candidate, Requires osTicket 1.9, Released April 29th, 2014 plugin from http://osticket.com/download-edge

I am able to contact the google app to authenticate and once authenticated i get the error 500 kindly see below.

Thanks a lot

[ntozier]

@sasiryu just because you use use Windows and XAMPP doesnt mean that there would be no error log. If you are getting a white page, then you have a PHP error being logged. Please consult your PHP error logs and provide the error. Also this plugin was never technically released and hasn't been updated in about 2 years... so I imagine that it isn't compatible with any version newer then 2 years ago.

[sasiryu]

Hi @ntozier thanks, Sure i have tested the same under Linux/Ubuntu and the error that i get is as below, after all authentication happens the final page i get the error (screenshot attached)

`[Tue Dec 27 05:40:55.634539 2016] [:error] [pid 12495] [client 000.00.00.00:57713] PHP Warning: session_destroy(): Session callback expects true/false return value in /var/www/html/osticket/scp/logout.php on line 30, referer: http://site.com/osticket/scp/plugins.php [Tue Dec 27 05:40:55.634561 2016] [:error] [pid 12495] [client 000.00.00.00:57713] PHP Warning: session_destroy(): Session object destruction failed in /var/www/html/osticket/scp/logout.php on line 30, referer: http://site.com/osticket/scp/plugins.php

Environment: osTicket Version - v1.10 — Up to date Web Server Software - Apache/2.4.18 (Ubuntu) MySQL Version - 5.7.16 PHP Version - 7.0.8-0ubuntu0.16.04.3

[FossPrime]

You may need to allow overrides and enable mod_rewrite http://osticket.com/forum/discussion/comment/75721/#Comment_75721

[sasiryu]

Hi @rayfoss thanks for the details will check on this before that just to double check on what need to be changed i need to do the following right ?

run the following command in Linux

sudo a2enmod rewrite sudo systemctrl apache2 restart

then should i create a .htaccess under /osticket/ folder or edit default Apache 000-default.conf file with the following ?

RewriteEngine on
<Directory /path/to/osticket/>
AllowOverride All
</Directory>

or i have to edit the .htaccess file under osticket/api/.htaccess with the above RewriteEngine ?

Thanks a lot for the detail. Since there are another 3 sites running i don't want to mess up :(

[sasiryu]

Hi i have added the redirect rule inside the .htaccess file in /api/ folder now the file looks as below

RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} (.*/api) RewriteRule ^(.*)$ http://localhost/osticket/api/http.php/$1 [L]

Now when i try to login i get the blank white page. When i see the php error log i have the following errors in it.

[02-Jan-2017 07:15:41] PHP Warning: include(phar://C:/xampp/htdocs/osticket/include/plugins/auth-cas.phar/plugin.php) [function.include]: failed to open stream: phar error: invalid url or non-existent phar "phar://C:/xampp/htdocs/osticket/include/plugins/auth-cas.phar/plugin.php" in C:\xampp\htdocs\osticket\include\class.plugin.php on line 280

[02-Jan-2017 07:15:41] PHP Warning: include() [function.include]: Failed opening 'phar://C:/xampp/htdocs/osticket/include/plugins/auth-cas.phar/plugin.php' for inclusion (include_path='./;C:/xampp/htdocs/osticket/include/;C:/xampp/htdocs/osticket/include/pear/') in C:\xampp\htdocs\osticket\include\class.plugin.php on line 280

[02-Jan-2017 07:15:41] PHP Warning: array_merge() [function.array-merge]: Argument #2 is not an array in C:\xampp\htdocs\osticket\include\class.plugin.php on line 280

[02-Jan-2017 07:15:41] PHP Warning: Invalid CRT parameters detected in C:\xampp\htdocs\osticket\include\class.translation.php on line 832`

Note: Apache log has no error now. can any one help this get fixed please or point to the issue.

Thanks,

[sasiryu]

Hi any help on this ? Any one succeed in making SSO for google app work ?

[Technowise]

I was able to successfully install the OAuth plugin for Google login by following this article in french.

I have documented the steps for installing this in my blog post here: http://www.technowise.in/2017/01/osticket-googlegmail-login-integration.html

Please note: You may not be able to get it it to work on NGinx as the callback URL from oAuth depends on URL rewrite specified in .htaccess in api folder. So I would recommend you use Apache server if you intend to install and use this plugin.

[hitalz]

Hi any help on this ? Any one succeed in making SSO for google app work ?

Hey @sasiryu, don't know if you still need help with this but I got it to work by doing the following:

My environment osTicket Version - v1.10.4 - Up to date Web Server Software - Apache/2.4.29 (Ubuntu) MySQL Version - 5.7.24 PHP Version - 7.2.10-0ubuntu0.18.04.1

1> sudo a2enmod rewrite sudo service apache2 restart

2> In /etc/apache2/apache.conf

<Directory /var/www/>
        Options Indexes FollowSymLinks
        AllowOverride All
        Require all granted
</Directory>

and remove # before AccessFileName .htaccess

3> Just to be sure, also in /etc/apache2/sites-available/000-default.conf I added

<Directory /var/www/>
        Options Indexes FollowSymLinks
        AllowOverride All
        Require all granted
</Directory>

inside <VirtualHost *:80>

4> Create .htaccess inside api/ with the following:

<IfModule mod_rewrite.c>

RewriteEngine On

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (.*/api)

RewriteRule ^(.*)$ %1/http.php/$1 [L]

</IfModule>

5> Another restart just in case sudo service apache2 restart

Hopefully you get it to work in your environment.

[visiniaga]

testing with: osTicket Version | v1.14.2 (cba6035) —  Up to date Web Server Software | Apache MySQL Version | 10.4.13 PHP Version | 7.2.31 Centos 7.x with updates

experiencing problem just now, some user report that cannot use sign in with google

• checking that if there is only 1 google account signed, it cause a problem, back to login pages and nothing happen
• some other user having more than 1 google account signed, dont have this problem, login with success to scp pages

checking that redirection from apache showing different result in the url login with a selection list of google account more than 1 GET /api/http.php/auth/ext?state=fca983d3adf31684a

only 1 google account signed, showing in apache logs GET /api/auth/ext?state=fca983d3adf31684a while with selection list of google account having correct url http.php GET /api/http.php/auth/ext?state=fca983d3adf31684a

so fix is replacing google.php line 19: . ROOT_PATH . 'api/http.php/auth/ext') to . ROOT_PATH . 'api/auth/ext')

full function triggerAuth() will be: function triggerAuth() { $self = $this; return Auth2::legs(3) ->set('id', $this->config->get('g-client-id')) ->set('secret', $this->config->get('g-client-secret')) ->set('redirect', 'https://' . $_SERVER['HTTP_HOST'] . ROOT_PATH . 'api/http.php/auth/ext') ->set('scope', 'profile email')

        ->authorize('https://accounts.google.com/o/oauth2/auth')
        ->access('https://accounts.google.com/o/oauth2/token')

        ->finally(function($data) use ($self) {
            $self->access_token = $data['access_token'];
        });
}

}

hope this help

note: changing this url also require change in console developer in google: https://console.developers.google.com/apis/credentials

Authorized redirect URIs For use with requests from a web server URIs https://domain.com/api/http.php/auth/ext

[GamingSanctum]

Is this still working for anyone running the current version of osTicket (1.15)? I was able to install this plugin but the "Login with Google" link only shows up for admins at the /scp/ link. The Google sign-in option is not showing for end users on their login page.

[visiniaga]

in osticket 1.14 it should enable in plugin setting

[GamingSanctum]

in osticket 1.14 it should enable in plugin setting

Yes, I have that option set in the settings. However, the login button is not available on the client's end.

But it IS showing and working for the agent login: .