LDAP Authentication and Lookup (v0.6.2) does not work with mulitple instances

[cmwg71]

Hello,

i have been trying to get vanilla osTicket v1.18.1 (0375576), out of the box installed with the LDAP Plugin installed, on Apache with MySQL-Version 10.11.8 and PHP-Version 8.1.29 to work with more than one instance.

How to verify / repeat:

• install the LDAP plugin
• create instance 1, configure and activate
• test instance 1 by starting new ticket and looking up partial username / email (works)
• create instance 2, configure and activate
• test instance 2 by starting new ticket and looking up partial username / email (does not work)
• deactivate or delete instance 1
• test instance 2 by starting new ticket and looking up partial username / email (works)

Both instances tested on their own work fine. So it has nothing to do with the actually LDAP lookup / AD / Connection / Firewall / etc.. The first instance in the list of instances will always work, but not the ones after it.

There seems to be something wrong within the instance system itself or the LDAP plugin not supporting multiple instances itself.

[titodev-it]

I confirm, the same thing is happening to me.

[philbertphotos]

I can also confirm that some things are fundamentally missing with the implementation on instances with my own plugin and this one only the first instance works as it should.