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osTicket / osTicket

The osTicket open source ticketing system official project repository, for versions 1.8 and later
osticket.com
GNU General Public License v2.0
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osTicket API Integration Problem [ticketInfo] #5752

Closed krgsoft closed 3 years ago

krgsoft commented 3 years ago

I am trying to retrieve ticket details from ticketNumber as below which is documented at https://github.com/osTicket/osTicket/pull/4361.

osTicket API Integration have problem with /api/http.php/tickets/ticketInfo?ticketNumber=xxx. It says [URL not supported]. Have anyone integrated such API previously? Please share your idea...

JediKev commented 3 years ago

@krgsoft

The link you referenced is a mod from a community member. It is not a part of the core code base. We do not have a fully RESTful API at this time, meaning, you can only create tickets and nothing more.

Github is a place to report issues/bugs, feature requests, and to make pull requests. If you would like to ask questions, etc. please use our Forum.

Cheers.