Tickets page content missing data

[rollopack]

In the scp/tickets.php page if queue is not adhoc some data is not present. Editing the file ticket/include/staff/templates/queue-tickets.tmpl.php I saw that the array $tickets has different data based on the type of "queue":

• queue=1

array(size=10)
   'ticket_id' => int 53
   'source' => string 'Email' (length=5)
   'cdata__subject' => string 'Try opening ticket via e-mail' (length=32)
   'isovertwo' => int 0
   'cdata__priority' => string '2' (length=1)
   '2GkBZxz' => int 0
   '_thread_count' => float 2
   '_att_count' => float 0
   '_locked' => null
   '_collabs' => float 0

• queue=adhoc

array(size=18)
   'number' => string '749563' (length=6)
   'ticket_id' => int 53
   'source' => string 'Email' (length=5)
   'ticket_pid' => null
   'flags' => int 0
   'created' => string '2023-07-05 09:08:19' (length=19)
   'cdata__subject' => string 'Try opening ticket via e-mail' (length=32)
   'isovertwo' => int 0
   'user__name' => string 'Rolland Gabriel' (length=15)
   'cdata__priority' => string '2' (length=1)
   'staff__firstname' => string 'Gabriel' (length=7)
   'staff__lastname' => string 'Rolland' (length=7)
   'team__name' => null
   'team_id' => int 0
   '2GkBZxz' => int 0
   '_thread_count' => float 2
   '_att_count' => float 0
   'assignee' => string 'Gabriel' (length=7)

Versions

v1.18 (724de45) PHP 8.2.7 on Debian 12

[rollopack]

I seem to understand that the problem is in the italian translation. To be precise, in the file "ticket/include/i18n/it_IT/queue_column.yaml" the names of the database fields and also the "wrap" option have been translated. Same problem in the database table OS_queue_column. I think I corrected them in crowdin

Example: id: 1 name: "Ticket n°" primary: "number" filter: "link:ticketP" truncate: "wrap"

has been translated as: id: 1 name: "Ticket n°" primary: "numero" filter: "link:ticketP" truncate: "a capo"

[JediKev]

@rollopack

Funny, I actually just got done stabilizing the language packs. We will be making new builds very soon that should address the issue.

Cheers.