Since we most likely won't have everything set up to handle incoming Tickets, we can test the setup with SMTP. We will need to be able to configure Gmail and Outlook emails using OAuth2.
How will it work once completed?
We will be able to confirm that emails can be configured and receive a Token. If the setup is not done correctly, we will be able to display the error message from the email provider.
Feature Summary
Use IMAP and SMTP to send and receive Emails.
Approach
Since we most likely won't have everything set up to handle incoming Tickets, we can test the setup with SMTP. We will need to be able to configure Gmail and Outlook emails using OAuth2.
How will it work once completed?
We will be able to confirm that emails can be configured and receive a Token. If the setup is not done correctly, we will be able to display the error message from the email provider.