search

osTicket / roadmap

osTicket Public Roadmap
Creative Commons Attribution 4.0 International
45 stars 6 forks source link

API CRUD #40

Open aydreeihn opened 1 year ago

aydreeihn commented 1 year ago

Feature Summary

Basic CRUD functionality for the API Key table.

cortkny2 commented 8 months ago

It would be really nice if we can have an API call to get specific report such as:

  1. Report of cases resolved, closed, received, reopened per Department for a particular timeframe.
  2. Report of cases resolved, closed, received, reopened per Team for a particular timeframe.
  3. Report of cases resolved, closed, received, reopened per Agent for a particular timeframe.

Thank you!

mainmind83 commented 3 months ago

It would be very useful to be able to consult tickets by user data (phone, email...), company to which they belong...