Open kobeikegami opened 8 months ago
Hey, Kobe. Just so we can narrow down what might be happening, I am copying OSF support as well.
Eric
-- Eric Olson Product Manager, Center for Open Science @.*** (757) 817-0608 he/him/his https://osf.io/tx3fb/ ❘ https://github.com/CenterForOpenScience ❘ https://orcid.org/0000-0002-5989-8244 ❘ https://twitter.com/OSFramework
On Tue, Jan 23, 2024 at 10:43 AM Kobe Ikegami @.***> wrote:
I am attempting to upload several large files to a project affiliated with an institution (Virginia Commonwealth University). When I launch an upload command via CLI, I am met with a password prompt and after inputing my password I am told I am not an authorized user of this project. I can sign in and access this project via a web browser without issue. Additionally, I tested uploads of directories and files to my personal account using osfclient and it worked. I have a sneaking suspicion that the universities Duo-mobile authentication may be causing the issue.
Any help in solving this issue would be greatly appreciated!
— Reply to this email directly, view it on GitHub https://github.com/osfclient/osfclient/issues/205, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACZE6KCVHVBRSXLXFCVUIPLYP7LDHAVCNFSM6AAAAABCHG6VXKVHI2DSMVQWIX3LMV43ASLTON2WKOZSGA4TMMZYGE4DKMA . You are receiving this because you are subscribed to this thread.Message ID: @.***>
Thanks Eric,
Additionally, I am not the creator/owner of the project. I generated a personal access token and tried using it when prompted with a password and that did not work either.
Kobe
-- Please reply above this line --
Hello,
Thank you for reaching out to the OSF support team! Could you please let me know which project you are referring in below and what's your OSF profile? I need this information to be able to assist you better with your below request.
Best,
I am attempting to upload several large files to a project affiliated with an institution (Virginia Commonwealth University). When I launch an upload command via CLI, I am met with a password prompt and after inputing my password I am told I am not an authorized user of this project. I can sign in and access this project via a web browser without issue. Additionally, I tested uploads of directories and files to my personal account using osfclient and it worked. I have a sneaking suspicion that the universities Duo-mobile authentication may be causing the issue. Any help in solving this issue would be greatly appreciated!
How would you rate my reply? Great [1] Okay [2] Not Good [3]
-- Support @.***
[1] https://secure.helpscout.net/satisfaction/677165899/record/7469279419/1/ [2] https://secure.helpscout.net/satisfaction/677165899/record/7469279419/2/ [3] https://secure.helpscout.net/satisfaction/677165899/record/7469279419/3/
Hello,
OSF Profile: nkjz5
Project: 3tvkz
I am also having trouble accessing my test project: unf9j on the same institutional account.
Questionnaire response: [1]
I am attempting to upload several large files to a project affiliated with an institution (Virginia Commonwealth University). When I launch an upload command via CLI, I am met with a password prompt and after inputing my password I am told I am not an authorized user of this project. I can sign in and access this project via a web browser without issue. Additionally, I tested uploads of directories and files to my personal account using osfclient and it worked. I have a sneaking suspicion that the universities Duo-mobile authentication may be causing the issue.
Any help in solving this issue would be greatly appreciated!