osmfoundation / welcome-mat

This is the code for the OpenStreetMap Welcome Mat website
https://welcome.openstreetmap.org/
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Can't connect to openstreetmap, being blocked. #76

Closed TrafficManagementNZ closed 2 years ago

TrafficManagementNZ commented 2 years ago

Our company has multiple users operating from the head office internet connection. It appears we are being blocked from using openstreetmap.org. How to we get unblocked and stay unblocked please.

Firefishy commented 2 years ago

Please could you email operation AT osmfoundation DOT org Please include you IP address and the URLs for any services you are having issue with.

TrafficManagementNZ commented 2 years ago

Hi Team

The below was generated from IP address of 14.1.58.180, however we have had it from other IP’s aswell. We are using on online service called Submitica (submitica.co.nz), they use openstreetmap.org as part of their system and it’s this that stops working sometimes.

[https://support.thinkproject.com/attachments/token/32oJ8hcmm7twzbVnYdhswKPh3/?name=image001.png]

Kind Regards

Jeff Clarke Manager Quality Computer Systems Ltd. 41C Killarney Road Hamilton

P: 07 847 7308 C: 027 5151993 W: www.qcs.co.nz

[Banner-Email30]

From: Grant @.> Sent: Sunday, 17 April 2022 12:36 pm To: osmfoundation/welcome-mat @.> Cc: Jeff Clarke - QCS @.>; Author @.> Subject: Re: [osmfoundation/welcome-mat] Can't connect to openstreetmap, being blocked. (Issue #76)

Please could you email operation AT osmfoundation DOT org Please include you IP address and the URLs for any services you are having issue with.

— Reply to this email directly, view it on GitHubhttps://github.com/osmfoundation/welcome-mat/issues/76#issuecomment-1100777825, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AW5RRCTMJMH6KHCKD6KVWPTVFNMH7ANCNFSM5KB4W5TQ. You are receiving this because you authored the thread.Message ID: @.***>

Firefishy commented 2 years ago

You are using the Nominatim geocoding service. The nominatim has strictly (auto) enforced usage policy: https://operations.osmfoundation.org/policies/nominatim/ If you do not follow the policy, your app will be temporarily blocked, if you continue the blocks are extended.

It is possible to self host nominatim and other services if your usage requires.

TrafficManagementNZ commented 2 years ago

Hi Grant

So from what you are saying, if we try to use the service “too much” like a couple of requests at the same time (an absolute maximum of 1 request per second), then we will get blocked? It is quite possible we are seen to be doing this as all the users for the company use a Terminal Server, so although they may be from different offices, ie. Different internet connections, but they are all going out through the one at head office.

We would only need a couple to be using it at the same time and we’d be blocked.

Is there anything that can be done about this please.

Kind Regards

Jeff Clarke Manager Quality Computer Systems Ltd. 41C Killarney Road Hamilton

P: 07 847 7308 C: 027 5151993 W: www.qcs.co.nz

[Banner-Email30]

From: Grant @.> Sent: Wednesday, 20 April 2022 2:06 pm To: osmfoundation/welcome-mat @.> Cc: Jeff Clarke - QCS @.>; Author @.> Subject: Re: [osmfoundation/welcome-mat] Can't connect to openstreetmap, being blocked. (Issue #76)

You are using the Nominatim geocoding service. The nominatim has strictly (auto) enforced usage policy: https://operations.osmfoundation.org/policies/nominatim/ If you do not follow the policy, your app will be temporarily blocked, if you continue the blocks are extended.

It is possible to self host nominatim and other services if your usage requires.

— Reply to this email directly, view it on GitHubhttps://github.com/osmfoundation/welcome-mat/issues/76#issuecomment-1103375076, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AW5RRCRLRUXW7JVN4RA557LVF5RALANCNFSM5KB4W5TQ. You are receiving this because you authored the thread.Message ID: @.***>