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osompress / genesis-simple-share

Plugin: Genesis Simple Share
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Facebook Buttons Returning 404 #18

Closed bgardner closed 10 years ago

bgardner commented 10 years ago

Not sure what the cause is, but I've had a few of my friends say that when you click the Facebook share button, it returns a 404 on the Share screen.

Example: http://allisonvesterfelt.com/making-peace-with-my-past/

nestguy commented 10 years ago

This happened on at least one CB post as well.

NicktheGeek commented 10 years ago

The button isn't causing that. The button sends a URL with it and then Facebook checks their cache to see if they have the URL in cache. If not they directly contact the server to parse the URL.

When it happened to us a couple weeks ago it was part of the time frame where there was a weird problem affecting the synthesis servers for some people. I had to go use the Facebook developer tools to clear the cache.

I tested the page you posted and it gave me the 404 so I checked the page using the open graph debug tool and cleared the cache then tried the button again ... it worked https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fallisonvesterfelt.com%2Fmaking-peace-with-my-past%2F

I'm not sure if this is an issue where the server is occasionally sending a 404 error on requests from FB or if it is an issue with FB lately. It clearly seems to be a problem with the communication between FB and the server though, not the button.