Troubleshoot error for fetching WOS content

osulp / Easydeposit2

Automate journal article deposit for open access

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Troubleshoot error for fetching WOS content #227

Closed zhang4952 closed 5 years ago

zhang4952 commented 5 years ago

Descriptive summary

ED2 FetchWosContentJob failed for Fetch publication content from Web of Science with error 'Net::ReadTimeout'. Restart the job does not fix the problem.

Expected behavior

FetchWosContentJob should successfully fetch abstract and contact author emails from WOS full page.

Actual behavior

FetchWosContentJob failed since March 19, 2019.

Related resources

zhang4952 commented 5 years ago

Do the followings in order:

[x] Create a test script with a sample sourceURL for troubleshooting
[x] Test different browser adapters with Faraday (net http and httpclient)
[x] Test different Read_timeout settings (until 600 seconds)
[x] Contact Web of Science Tech support

zhang4952 commented 5 years ago

Clarivate can:

provide a dataset from WebService Premium with a cost
the cost is one time and there is no renew for the dataset

zhang4952 commented 5 years ago

We have subscription to Web of Science Extended API for one year.