Closed zhang4952 closed 5 years ago
Do the followings in order:
[x] Create a test script with a sample sourceURL for troubleshooting
[x] Test different browser adapters with Faraday (net http and httpclient)
[x] Test different Read_timeout settings (until 600 seconds)
[x] Contact Web of Science Tech support
Clarivate can:
We have subscription to Web of Science Extended API for one year.
Descriptive summary
ED2 FetchWosContentJob failed for
Fetch publication content from Web of Science
with error 'Net::ReadTimeout'. Restart the job does not fix the problem.Expected behavior
FetchWosContentJob should successfully fetch abstract and contact author emails from WOS full page.
Actual behavior
FetchWosContentJob failed since March 19, 2019.
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