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outbreak-info / R-outbreak-info

R package to access the genomics and epidemiology data and Research Library metadata compiled and standardized on outbreak.info.
https://outbreak-info.github.io/R-outbreak-info/
MIT License
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Issue with authenticateUser(): A gpsapi error occured on the gps_authenticate page #103

Closed TKMarkCheng closed 1 year ago

TKMarkCheng commented 1 year ago

outbreakinfo::authenticateUser() brings me to the user authentication page on GISAID, but returns the error message below when entered with the correct username and password that can otherwise be used to log in normally via the GISAID websites.

image

TKMarkCheng commented 1 year ago

@flaneuse @malkuzweny sorry to tag but am very excited to start using the R package! Would be great if I can get some pointers especially if this issue had been encountered before.

flaneuse commented 1 year ago

Hi @TKMarkCheng -- thanks for checking back in. We're sorting through an issue with the API and hopefully will update you soon when it's working. Thanks for your interest in the package and sorry for the inconvenience!

TKMarkCheng commented 1 year ago

No worries @flaneuse and super grateful for the prompt reply! Does this mean this is a global problem and not specific to my machine/environment?

flaneuse commented 1 year ago

Yes, it's definitely not you-- the error is on our side.

flaneuse commented 1 year ago

@TKMarkCheng -- this should be fixed now. Please let us know if you run into other problems. Thanks!

TKMarkCheng commented 1 year ago

Can confirm it's functional on my end too. Thank you so much for the swift response!