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Bounced E-mails (Rejected) #22

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
Eric,
Do you get a lot of patrons whose e-mail bounces when they e-mail the receipts? 
 We've been seeing some, but they get their notices from Koha just fine.  The 
bounce messages give the error "#< #5.6.1 smtp;554 5.6.1 Body type not 
supported by Remote Host> #SMTP#"

I'm wondering if the text needs to be plain to be more widely accepted, and if 
so, do have any recommendations on forcing to plain text?  If we can figure 
that out, I could see about adding an option to forcing all e-mails to plain 
text.  Just a thought.

Christopher

Original issue reported on code.google.com by CDASupp...@gmail.com on 26 Jun 2012 at 11:01

GoogleCodeExporter commented 9 years ago 
The emails are plain text. Try adding 
$mail->Encoding='base64'; 
above '$mail->FromName = $email_from_name;'
in processes/email_receipt.php

Original comment by ericmelton1@gmail.com on 27 Jun 2012 at 6:31

GoogleCodeExporter commented 9 years ago 
Thanks, Eric.  I put the code in.  We'll see if this issue continues.

Christopher

Original comment by CDASupp...@gmail.com on 28 Jun 2012 at 10:41