Victorybrown
commented
2 years ago Hello @ericboucher is this still available?
Open ericboucher opened 5 years ago
Victorybrown
commented
2 years ago Hello @ericboucher is this still available?
ericboucher
commented
1 year ago Hi @Victorybrown always looking for UX help on this ongoing project yes. You can reach out to me at eric at ovio.org
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Cloud to Street (for WFP):
Cloud to Street is the leading dynamic flood mapping system designed to enable the world's most vulnerable communities to prepare for and respond to climate catastrophes. We harness global satellites, machine learning, and community intelligence to monitor floods in near realtime around the world and remotely analyze local flood exposure at a fraction of the cost and time of traditional flood mapping. Our mission is to ensure that all vulnerable governments can finally access the high quality information they need to prepare and respond to increasing catastrophes. Today 11 national governments are using Cloud to Street and we are on track to enable new flood protection and insurance for 10 million people in the next 5 years.
We are currently partnering with The World Food Programme in Sri Lanka to provide an online decision support tool and flood alert system for the national government.
Core challenge:
Developing country governments are rarely the focus of world class user experiences or human centered design processes. Yet, good product design makes all the difference in enabling an emergency decision-maker to understands the information they need to in order to act, as opposed to confusing them or preventing them from leveraging critical feedback on the disaster. Cloud to Street has started to do things differently. However, we do not have the expertise in human centered design that we are sure would fully build out the ideal experience for these government users.
We are looking for help from a user experience and human centered design expert to turn our scientific information and technical disaster support tool into an easy-to-use and highly trusted product for the government decision makers, first responders, and vulnerable communities we serve. We need guidance and fresh ideas for developing the next level of our information design vision for the product and prototyping a trusted, intuitive, and immediately useful information service.
Current organization tech stack
Example:
Phase 1 - User Experience Definition
Description
Help us develop a vision for the user experience of our disaster users by guiding us and providing feedback as we further define the problems and goals, map the user journeys, and more. Sketch a user flow for our disaster information process for our flood information online UI and push notification messaging for the Sri Lankan government. Help us deploy tests of different designs of the dashboard and style of the messages with the various government stakeholders in Sri Lanka.
Skills
Impact We will use this to revamp the user experience for the Sri Lankan government around flood information.
Timeline August through September
Phase 2 - User Experience Wireframing
Description Create wireframes and guidance for the messages for our developers to use based on the outcomes of the project above
Skills
Impact We will use this to redo the user experience for the Sri Lankan government around flood information
Timeline August through September
Phase 3 - User Experience KPIs and Tracking
Description Help us develop a set of KPIs around UX
Skills
Impact We will use this process to determine the essential elements of our user’s experience with us and plan what product optimization
Timeline August through October
What to expect?
We have a current dashboard and other communications processes, as well as a high level strategy document outlining the goals of the user’s experience of our product. We expect the volunteer to do a thorough review of our dashboard and other communications to the Sri Lankan government by using our material and talking with us. We’d also like a few sessions where they lead us through questions we should consider when researching our users. They should iteratively provide suggestions over the phone, in writing and as drawn wireframes that we can immediately develop and test out with user. Ideally, we would do 2-3 rounds of build, test, feedback with the volunteer.
Next Steps