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Force Quit: java.lang.IndexOutOfBoundsException: Invalid location 2, size is 2 #40

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
When I start a backup I get a "Application SMS Backup (process
tv.studer.smssync) has stopped unexpectedly. Please try again."

What steps will reproduce the problem?
1. Entered valid credentials in the settings
2. Started the backup (this was an initial backup)
3. It states that it is logging in

What is the expected output? What do you see instead?

I would have expected that it back up messages.

What version of the product are you using? On what operating system?

Running on 1.1.0 on HTC Dream with Android 1.5

I can create a debug backtrace if you wish but I'm unsure of how to do
that. If you could direct me at instructions to do that I will be happy to
do such.

Original issue reported on code.google.com by ache...@gmail.com on 16 Aug 2009 at 7:53

GoogleCodeExporter commented 8 years ago 
Thanks for your report. Please install "Log Collector" from the Android Market:
http://www.cyrket.com/package/com.twofortyfouram.logcollector

Run SMS Backup until it force closes, then start Log Collector and send the log 
file to me. Make sure you look 
through the log file for private information and remove it before sending it to 
me. Thanks!

Original comment by chstu...@gmail.com on 16 Aug 2009 at 12:12

GoogleCodeExporter commented 8 years ago 
Here is the log file. If there is anything in there that I missed please remove 
it. I
think it is both devoid of any personal information and useful enough that it 
should
give you a handle on the problem. If you need any more information please post 
the
request to this thread I'm watching it.

Original comment by ache...@gmail.com on 18 Aug 2009 at 11:23

Attachments:

GoogleCodeExporter commented 8 years ago 
Thanks, the log file contains all I need. Looks like a bug in the back-end 
which comes 
from the Android/k9mail team. I have to see how much I can do myself.

Original comment by chstu...@gmail.com on 19 Aug 2009 at 7:52

GoogleCodeExporter commented 8 years ago 
I have the same problem, but it happens in after like few days/weeks of using 
it. Do 
you want me to send you the log, too?

Original comment by radi...@gmail.com on 1 Sep 2009 at 1:48

GoogleCodeExporter commented 8 years ago 
Has there been any progress on this? Could you tell me where to post a bug 
report to
the Android/k9mail team and what information to include in it?

Original comment by ache...@gmail.com on 4 Oct 2009 at 8:39

GoogleCodeExporter commented 8 years ago 
I've been having the same problem...mine is with the app "'SMS Backup." In 
fact, the developer sent me 
to this blog and said to star it as he doesn't have enough time to solve my 
problem.

Has anybody figured out how to fix this yet?

Original comment by jbarron...@gmail.com on 7 Oct 2009 at 5:27

GoogleCodeExporter commented 8 years ago

Original comment by chstu...@gmail.com on 19 Nov 2009 at 9:12

GoogleCodeExporter commented 8 years ago 
I am getting this too on Nexus One. On first back up it backs up about 9 sms 
then
force closes with the (process tv.studer.smssync) message. After that it wont 
back up
any more and just gives the FC.

Original comment by keithysi...@gmail.com on 27 Jan 2010 at 4:34

GoogleCodeExporter commented 8 years ago 
The same here.  Can anyone get this fixed?

Original comment by winson7...@gmail.com on 6 Feb 2010 at 7:51

GoogleCodeExporter commented 8 years ago 
This has been fixed for me. I think this can be closed.

Original comment by ache...@gmail.com on 11 Mar 2010 at 9:58

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
Go to your Gmail Settings ~ then to Labels ~ scroll down to your SMS folder and 
make
sure "Show Imap" is checked. As soon as Imap is checked ~ you're good to go & 
no more
problems!

Original comment by jbarron...@gmail.com on 21 Mar 2010 at 1:49

GoogleCodeExporter commented 8 years ago 
Yes it helps, my messages are backuping!

Program could suggest checking this option.

Original comment by a.galadyk@gmail.com on 21 Mar 2010 at 9:08

GoogleCodeExporter commented 8 years ago 
Had the same problem with HTC Desire. Had to rename my label from sms to SMS. 
That 
fixed it for me!

Original comment by dani...@gmail.com on 23 Apr 2010 at 12:17