ogoffart
commented
7 years ago Few interresting things from the log file:
03-12 14:50:49:946 0xf56340 Saving account "https://g4m-phx.dyndns.org:1011/owncloud"
03-12 14:50:49:947 0xf56340 Saving 1 unknown certs.
03-12 14:50:49:948 0xf56340 Saving cookies. "/home/sridhar/.local/share/data//ownCloud//cookies0.db"
03-12 14:50:49:949 0xf56340 "/home/sridhar/.local/share/data//ownCloud//cookies0.db"
03-12 14:50:49:949 0xf56340 Saved account settings, status: 0 Repeated 3 times. Why are we saving the account? Could be because of Account::slotHandleSslErrors. So maybe that's normal
03-12 14:50:50:084 0xf56340 void OCC::AbstractNetworkJob::slotFinished() 99 "Unknown error" QVariant(, )
03-12 14:50:50:085 0xf56340 void OCC::PropagateDownloadFile::slotGetFinished() QUrl( "https://g4m-phx.dyndns.org:1011/owncloud/remote.php/webdav/[redacted].pdf" ) FINISHED WITH STATUS 99 "Unknown error" 0 0 51164 0 "" "" We need to figure out what this "Unkown error" could be.
03-12 14:50:50:122 0xf56340 ASSERT: "i >= 0" in file /home/abuild/rpmbuild/BUILD/owncloudclient-2.3.0/src/libsync/owncloudpropagator.cpp, line 665That's another bug that should be fixed in 2.3.1
Anyway, the problem here is that we have an "Unkown Error", would be interresting to know what causes the problem.
@guruz: any idea?
I guess a network trace could help to know what really happened at the network level? (Was the transfer successful or not)
infosrig
guruz
jnweiger
Just updated the centos client 2.3.0, but getting always unknown error and connection lost
Expected behaviour
Expected to sync around 1.5 GB of Data
Actual behaviour
Getting Error like "unknown Error" and getting lost connection to the server. When tried to "force sync" it works for few files but again got interrupted. The issue continues inconsistently.
But in windows client, same data from same server synced without any issues.
Steps to reproduce
Server configuration
Operating system: Centos 6.5
Web server: Apache/2.2.15 (Unix)
Database: MariaDB SQL
PHP version: PHP 5.6.30
ownCloud version: 9.1.4
Storage backend (external storage): Yes
Client configuration
Client version: 2.3.0
Operating system: Centos 6.8
OS language: English
Qt version used by client package (Linux only, see also Settings dialog):
Client package (From ownCloud or distro) (Linux only): Distro
Installation path of client: /usr/bin/owncloud
Logs
03-12 14:50:50:183 0xf56340 virtual OCC::BandwidthManager::~BandwidthManager() 03-12 14:50:50:184 0xf56340 - client version 2.3.0 Qt 4.8.6 03-12 14:50:50:185 0xf56340 -> SyncEngine finished with ERROR 03-12 14:50:50:201 0xf56340 OO folder slotSyncFinished: result: 3 03-12 14:50:50:202 0xf56340 owncloud csync thread finished with error 03-12 14:50:50:202 0xf56340 the last 12 syncs failed 03-12 14:50:50:202 0xf56340 Sync state changed for folder "https://g4m-phx.dyndns.org:1011/owncloud/remote.php/webdav/" : "Error" 03-12 14:50:50:403 0xf56340 <===================================== sync finished for "https://g4m-phx.dyndns.org:1011/owncloud/remote.php/webdav/" 03-12 14:51:11:987 0xf56340 # Check whether authenticated propfind works. 03-12 14:51:11:988 0xf56340 !!! OCC::PropfindJob created for "https://g4m-phx.dyndns.org/owncloud" + "/" "OCC::ConnectionValidator" 03-12 14:51:14:798 0xf56340 !!! OCC::PropfindJob created for "https://g4m-phx.dyndns.org/owncloud" + "/" "OCC::QuotaInfo" 03-12 14:51:15:790 0xf56340 Saving account "https://g4m-phx.dyndns.org:1011/owncloud" 03-12 14:51:15:791 0xf56340 Saving 1 unknown certs. 03-12 14:51:15:792 0xf56340 Saving cookies. "/home/sridhar/.local/share/data//ownCloud//cookies0.db" 03-12 14:51:15:793 0xf56340 "/home/sridhar/.local/share/data//ownCloud//cookies0.db" 03-12 14:51:15:794 0xf56340 Saved account settings, status: 0 03-12 14:51:28:298 0xf56340 Trying to check "https://g4m-phx.dyndns.org:1011/owncloud/remote.php/webdav/" for changes via ETag check. (time since last sync: 38 s) 03-12 14:51:28:299 0xf56340 Scheduling "https://g4m-phx.dyndns.org:1011/owncloud/remote.php/webdav/" to check remote ETag 03-12 14:51:28:299 0xf56340 !!! OCC::RequestEtagJob created for "https://g4m-phx.dyndns.org/owncloud" + "/" "OCC::Folder"