chst77
commented
5 years ago
### Steps to reproduce
1. Press "Update" in admin area (to update the owncloud version)
2. Gone to maintenance mode for more then one week
### Expected behaviour
I wanted to have a fresh 10.0.10 version running
### Actual behaviour
The maintainance mode was turned on forever. Then I tried to get going again by this:
`su -u www-data php occ maintenance:mode --off`
then I tried the whole "suite":
`su -u www-data php occ maintenance:mode --on`
`su service cron stop`
`su service apache2 stop`
`su service apache2 start`
`su service cron start`
`su -u www-data php occ maintenance:mode --off`
I had no feedback or status from console any time.
But after that I saw the maintenance page in the browser. Update seemed possible. But hitting "Aktualisierung starten" always got me this:
You have incompatible or missing apps enabled that could not be
found or updated via the marketplace.
Reperaturwarnung:Please install or update the following apps
manually or disable them with: occ app:disable calendar
occ app:disable contacts occ app:disable gallery occ app:disable
impersonate occ app:disable templateeditor
So I did this:
`su -u www-data php occ maintenance:mode --on`
`su service cron stop`
`su service apache2 stop`
`su -u www-data php occ app:disable calendar`
`su -u www-data php occ app:disable contacts`
`su -u www-data php occ app:disable gallery`
`su -u www-data php occ app:disable impersonate`
`su -u www-data php occ app:disable templateeditor`
`su -u www-data php occ maintenance:mode --off`
`su service apache2 start`
`su service cron start`
Without any reaction. Service has stopped and left me without any idea.
### Server configuration
**Operating system**:
debian
**Web server:**
apache2
**Database:**
mysql
**PHP version:**
5.2
**ownCloud version:** (see ownCloud admin page)
10.0.10
**Updated from an older ownCloud or fresh install:**
updated from 10.0.3?
**Where did you install ownCloud from:**
**Signing status (ownCloud 9.0 and above):**
```
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
```
**The content of config/config.php:**
```
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.
```
**List of activated apps:**
```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
```
**Are you using external storage, if yes which one:** local/smb/sftp/...
**Are you using encryption:** yes/no
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
#### LDAP configuration (delete this part if not used)
```
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
### Client configuration
**Browser:**
**Operating system:**
### Logs
#### Web server error log
```
Insert your webserver log here
```
#### ownCloud log (data/owncloud.log)
```
Insert your ownCloud log here
```
#### Browser log
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
```
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