Upgrading from 10.0.10.4 to 10.2.1 error: OC\RepairException: Upgrade is not possible

[phellmon]

### Steps to reproduce 1. Started upgrade from within OC 10.0.10.4 to 10.2.1 2. Upgrade failed with the following error message (see under Actual behaviour): ### Expected behaviour Upgrade should not fail ### Actual behaviour Error message: Upgrade failed: Preparing update Set log level to debug Turned on maintenance mode Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace. Repair warning: Please install or update the following apps manually or disable them with: occ app:disable ownbackup Repair warning: For manually updating, see https://doc.owncloud.org/server/10.2/go.php?to=admin-marketplace-apps OC\RepairException: Upgrade is not possible ### Server configuration **Operating system**: PRETTY_NAME="Debian GNU/Linux 8 (jessie)" NAME="Debian GNU/Linux" VERSION_ID="8" VERSION="8 (jessie)" ID=debian Linux infongp-de56 4.4.0-ui19238.028-uiabi1-infong-amd64 #1 SMP Debian 4.4.190-1~ui80+1 (2019-08-26) x86_64 GNU/Linux **Web server:** Server: Apache X-Powered-By: PHP/7.2.22 **Database:** MySql 5.5 **PHP version:** PHP 7.2 **ownCloud version:** (see ownCloud admin page) 10.0.10.4 -> 10.2.1 (failed) **Updated from an older ownCloud or fresh install:** Update from 10.0.10.4 **Where did you install ownCloud from:** From within owncloud **Signing status (ownCloud 9.0 and above):** ??? no idea ??? ``` Login as admin user into your ownCloud and access http://example.com/index.php/settings/integrity/failed paste the results into https://gist.github.com/ and put the link here. Cannot access that file, no login possible, only command line access ``` **The content of config/config.php:** $CONFIG = array ( 'instanceid' => '(hidden)', 'passwordsalt' => '(hidden), 'secret' => '(hidden)', 'trusted_domains' => array ( 0 => 'mycloud.arete-publica.net', ), 'datadirectory' => '(hidden)', 'overwrite.cli.url' => '(hidden)', 'dbtype' => 'mysql', 'version' => '10.2.1', 'dbname' => '(hidden)', 'dbhost' => '(hidden)', 'dbtableprefix' => 'oc_', 'dbuser' => '(hidden)', 'dbpassword' => '(hidden)', 'logtimezone' => 'UTC', 'installed' => true, 'mail_from_address' => 'info', 'mail_smtpmode' => 'php', 'mail_domain' => '(hidden)', 'updater.secret' => '(hidden), 'loglevel' => 2, 'maintenance' => false, 'appstore.experimental.enabled' => true, 'theme' => '', ); ``` Log in to the web-UI with an administrator account and click on 'admin' -> 'Generate Config Report' -> 'Download ownCloud config report' This report includes the config.php settings, the list of activated apps and other details in a well sanitized form. cannot access web-UI as it is locked in maintenance mode or If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder owncloud$ ./occ config:list system X-Powered-By: PHP/4.4.9 Content-type: text/html which is weird, since my PHP version should be 7.2 Fatal error: main() [function.require]: Failed opening required '__DIR__/console.php' (include_path='.:/usr/lib/php4.4') in /pathtomydirectory/htdocs/owncloud/occ on line 14
No idea what this error message complains about or how to fix it *ATTENTION:* Do not post your config.php file in public as is. Please use one of the above methods whenever possible. Both, the generated reports from the web-ui and from occ config:list consistently remove sensitive data. You still may want to review the report before sending. If done manually then it is critical for your own privacy to dilligently remove *all* host names, passwords, usernames, salts and other credentials before posting. You should assume that attackers find such information and will use them against your systems. ``` **List of activated apps:** Don't know how to tell without access to the Web GUI ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your ownCloud installation folder. -bash: sudo: command not found ``` **Are you using external storage, if yes which one:** local/smb/sftp/... No **Are you using encryption:** yes/no yes **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... WebDAV, CalDAV, CarDAV ### Client configuration **Browser:** Safari 13.0.1 **Operating system:** macOS Mojave 10.14.6 ### Logs #### Web server error log ``` Insert your webserver log here ``` #### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here ``` OwnCloud Update Log: [debug] Moving updater/index.php [debug] Moving updater/pub [debug] Moving updater/src [debug] Moving updater/vendor [debug] Moving updater/README.md [debug] Moving updater/.travis.yml [debug] Moving updater/.scrutinizer.yml [debug] Moving updater/nbproject [info] Execution of upgrade:postUpgradeCleanup command stopped. Exit code is 0 [info] Execution of upgrade:detect command started [info] ownCloud 10.0.10.4 found [info] Execution of upgrade:detect command stopped. Exit code is 0 [info] Execution of upgrade:checkSystem command started [info] Execution of upgrade:checkSystem command stopped. Exit code is 0 [info] Execution of upgrade:checkpoint command started [info] Execution of upgrade:checkpoint command stopped. Exit code is 0 [info] Execution of upgrade:detect command started [info] ownCloud 10.0.10.4 found [info] Execution of upgrade:detect command stopped. Exit code is 0 [info] Execution of upgrade:executeCoreUpgradeScripts command started [debug] Replacing 3rdparty [debug] Replacing config [debug] Replacing core [debug] Replacing l10n [debug] Replacing lib [debug] Replacing ocs [debug] Replacing ocs-provider [debug] Replacing resources [debug] Replacing settings [debug] Replacing .htaccess [debug] Replacing .mailmap [debug] Replacing .tag [debug] Replacing .user.ini [debug] Replacing AUTHORS [debug] Replacing CHANGELOG.md [debug] Replacing console.php [debug] Replacing COPYING [debug] Replacing cron.php [debug] Replacing db_structure.xml [debug] Replacing index.html [debug] Replacing index.php [debug] Replacing indie.json [debug] Replacing occ [debug] Replacing public.php [debug] Replacing remote.php [debug] Replacing robots.txt [debug] Replacing status.php [debug] Replacing version.php [info] Execution of upgrade:executeCoreUpgradeScripts command stopped. Exit code is 0 [info] Execution of upgrade:executeCoreUpgradeScripts command started [debug] Replacing 3rdparty [debug] Replacing config [debug] Replacing core [debug] Replacing l10n [debug] Replacing lib [debug] Replacing ocs [debug] Replacing ocs-provider [debug] Replacing resources [debug] Replacing settings [debug] Replacing .htaccess [debug] Replacing .mailmap [debug] Replacing .tag [debug] Replacing .user.ini [debug] Replacing AUTHORS [debug] Replacing CHANGELOG.md [debug] Replacing console.php [debug] Replacing COPYING [debug] Replacing cron.php [debug] Replacing db_structure.xml [debug] Replacing index.html [debug] Replacing index.php [debug] Replacing indie.json [debug] Replacing occ [debug] Replacing public.php [debug] Replacing remote.php [debug] Replacing robots.txt [debug] Replacing status.php [debug] Replacing version.php [info] Execution of upgrade:executeCoreUpgradeScripts command stopped. Exit code is 0 [info] Execution of upgrade:restartWebServer command started [info] Execution of upgrade:restartWebServer command stopped. Exit code is 0 [info] Execution of upgrade:postUpgradeCleanup command started [debug] Moving updater/app [debug] Moving updater/application.php [debug] Moving updater/box.json [debug] Moving updater/composer.json [debug] Moving updater/composer.lock [debug] Moving updater/CONTRIBUTING.md [debug] Moving updater/COPYING-AGPL [debug] Moving updater/index.php [debug] Moving updater/pub [debug] Moving updater/src [debug] Moving updater/vendor [debug] Moving updater/README.md [debug] Moving updater/.travis.yml [debug] Moving updater/.scrutinizer.yml [debug] Moving updater/nbproject [info] Execution of upgrade:postUpgradeCleanup command stopped. Exit code is 0

[phellmon]

[cortho]

Having a look at the documentation at https://doc.owncloud.com/server/admin_manual/maintenance/upgrade.html#prerequisites I read that Third-Party Apps must be disabled before upgrade.

The only way to have your ownCloud updated is to login on your server and disable the apps manually with occ, as described in the documentation as well: https://doc.owncloud.com/server/admin_manual/maintenance/manual_upgrade.html

This is a bugtracker, not a support forum. If you have got further questions, please ask them at https://central.owncloud.org or feel free to open another issue here, if you encounter a real bug.

closing here.