owncloud / core

:cloud: ownCloud web server core (Files, DAV, etc.)
https://owncloud.com
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[6.0.3] knowledgebaseenabled doesn't enable help menu #8949

Closed ser72 closed 9 years ago

ser72 commented 10 years ago

Expected Behavior A help menu item appears

Actual Behavior No help

Steps Configure the following line in config.php: "knowledgebaseenabled" => true,

Log into ownCloud Look for help button/menu. It doesn't exist.

karlitschek commented 10 years ago

@jancborchardt

jancborchardt commented 10 years ago

I didn't edit anything there. cc @schiesbn

cdamken commented 10 years ago

Problem still exist in 6.0.4

@schiesbn @jancborchardt

cdamken commented 10 years ago

Any news? @schiesbn

cdamken commented 10 years ago

@schiesbn Any news?

DeepDiver1975 commented 10 years ago

@ser72 @cdamken is there a theme enabled?

cdamken commented 10 years ago

@DeepDiver1975 yes, it's enabled

DeepDiver1975 commented 10 years ago

@DeepDiver1975 yes, it's enabled

And I assume we are talking about the enterprise edition as well. The enterprise edition disabled the knowledge base - no idea why

@karlitschek @MTRichards please clarify the reasoning - THX

karlitschek commented 10 years ago

It is disabled on EE on purpose to hide the help menu.

DeepDiver1975 commented 10 years ago

It is disabled on EE on purpose to hide the help menu.

Thanks for the clarification - @cdamken case closed?

cdamken commented 10 years ago

@karlitschek @DeepDiver1975 In the documentation (EE) says not to disable it:

! Disabling the help menu item might increase the number of support request you have to answer in the future

And about the help menu:

......a help menu item is shown in the settings menu by default.
cdamken commented 9 years ago

@DeepDiver1975 @karlitschek I think I could be closed, but the Documentation should be changed

ghost commented 9 years ago

$OC_Edition = 'NAME'; in version.php simulates an Enterprise Edition or something else as a Community Edition. The help menu item is gone. Remove the NAME in version.php and the menu item is back.