Closed Boshen closed 1 month ago
As our users grow, we the maintainers can no longer answer frequent questions individually.
I suggest we add the "document first" rule to our policies - any non-technical questions should be documentation in this website.
For example, "do you support plugins" is a frequent question, so we should document "we don't support plugins yet".
https://handbook.gitlab.com/handbook/company/culture/all-remote/handbook-first documents this approach for gitlab.
As our users grow, we the maintainers can no longer answer frequent questions individually.
I suggest we add the "document first" rule to our policies - any non-technical questions should be documentation in this website.
For example, "do you support plugins" is a frequent question, so we should document "we don't support plugins yet".
https://handbook.gitlab.com/handbook/company/culture/all-remote/handbook-first documents this approach for gitlab.