[BUG] session taking forever to do anything

Gamerdude1634 commented 5 days ago

Code of conduct

[X] I have read and agree to adhere to the Code of Conduct

Self-training on how to write a bug report

[X] I have learned how to write a bug report

Is there an existing issue for this?

[X] I have searched the existing issues

Current Behavior

Whenever you send a pic or video to your friends or family members it takes forever to send and receive the message

Expected Behavior

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Steps To Reproduce

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Android Version

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Session Version

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Anything else?

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mstroubadour commented 2 days ago

I have this issue also, but on iOS.

It always took a long time - meaning several minutes, and often requiring several tries. This has persisted for many months, but in the past few days it's become unusable. The past several images or video still have either not sent, not been received, or both. It's never taken this long in the past, it's definitely a new phenomenon from the past few days.

Things I've tried:

updating Session to the latest version. I can confirmalso a contact this is happening with is too on the latest version (2.6.2)
quitting and restarting Session - this would often "jog" it into sending a picture or video, but not anymore
changing VPN settings to various different locales to force the generation of different, unique paths - no difference at large, though it did work for one image, once about a day ago
rebooting my phone

To be clear, some of these messages do actually claim to have been "Sent", but have not been received by the other party. In the past, "Sent" would always mean the message would (eventually) be received. Most, however, are not reaching the "Sent" stage.

Text messages continue to work fine.

KeeJef commented 2 days ago

We're looking into this currently, since we have seen many reports of slower than average performance in Session iOS, Android and Desktop, especially when it comes to sending files. We're investigating the rollout of libQUIC, which is supported across all storage servers but only used by the iOS client to communicate instead of http, we think the higher usage of libQUIC might be causing some crashes on storage servers, which are impacting the rest of the network. Will have additional updates over the next week as we investigate

mstroubadour commented 15 hours ago

If it's helpful, over the past four days, myself and a contact have attempted to send 15 images/video, ranging in size from 20KB to 2MB. Only three have been received, so it's an 80% failure rate for images and video over this time period.

Possibly useful to add - I also tried sending specific-length text messages (containing random data to avoid compression affecting resultant size), up to about 16KB - 32KB per message. I'm not sure on the resultant size as it would depend how Session encodes text (8-bit or 16-bit for ASCII?). None of these messages seemed to trigger the same behaviour, and all of our text messages seem to go through fine.

oxen-io / session-android