Unable to connect to upload/connect to printer. Connection testing ok from app but will not upload.(3 rh icons stay greyed out)

[stewrat2]

IOS 16.1. Stopped working after upgrade to v3.7

[p3d-dev]

Sorry to hear, that you have encountered an issue. On our side, we cannot see this issue, running iPadOS 16.1 and v3.7. Could you please explain, what „ 3 rh icons“ means ? Or even better send a screenshot or short video, so we can see the issue happening on your side ?

[stewrat2]

Everything up to slicing and icon creation ok. Connection and authorisation check ok. Attached photo shows ‘icons on right’ marked. Uninstalled , reinstalled with no success!RegardsStewart Windsor Sent from my iPadOn 29 Oct 2022, at 15:55, p3d-dev @.***> wrote: Sorry to hear, that you have encountered an issue. On our side, we cannot see this issue running iPasOS 16.1 and v3.7. Could you please explain, what „ 3 rh icons“ means ? Or even better send a screenshot or short video, so we can see the issue happening on your side ?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

[p3d-dev]

The photo is located where ? We cannot see it and the attachment is not visible on github.

[stewrat2]

Sorry. Here you go!Sent from my iPadOn 29 Oct 2022, at 17:33, p3d-dev @.***> wrote: The photo is located where ? We cannot see it and the attachment is not visible on github.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

[p3d-dev]

Do you use the github ipad App ? Seems the photo attachment is not properly forwarded to github. Or at least, we cannot find it.

Sorry for bothering you again for this photo.

[stewrat2]

Sent from my iPadOn 29 Oct 2022, at 17:56, p3d-dev @.***> wrote: Do you use the github ipad App ? Seems the photo attachment is not properly forwarded to github. Or at least, we cannot find it. Sorry for bothering you again for this photo.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

[stewrat2]

Sent as email again. Can’t work out how to get photo int GitHub app,sorry!NSent from my iPadOn 29 Oct 2022, at 15:55, p3d-dev @.***> wrote: Sorry to hear, that you have encountered an issue. On our side, we cannot see this issue running iPasOS 16.1 and v3.7. Could you please explain, what „ 3 rh icons“ means ? Or even better send a screenshot or short video, so we can see the issue happening on your side ?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

[p3d-dev]

Ok. As this does not work, let us try by text. On the right side, there are six icons, if thumbnail is enabled:

1. slicing
2. snapshot
3. info
4. slice filter
5. printer
6. share

Our understanding from your description is, that 1/2/3/4 are working as expected. icon 5 is gray ? If icon 5 is working, do you reach the upload view ? icon 6 is working ?

[stewrat2]

1  & 2 are working.3,4,5 & 6 are not!Sent from my iPadOn 29 Oct 2022, at 18:36, p3d-dev @.***> wrote: Ok. As this does not work, let us try by text. On the right side, there are six icons, if thumbnail is enabled:

slicing snapshot info slice filter printer share

Our understanding from your description is, that 1/2/3/4 are working as expected. icon 5 is gray ? If icon 5 is working, do you reach the upload view ? icon 6 is working ?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

[p3d-dev]

Thanks for the feedback. There is a common flag, which controls the disabled state for those buttons. Between V3.6 and V3.7 have been done few changes in regard to this flag. Why in your setup the flag is apparently not updated at all, is still a miracle to us.

Anyway, we have cleaned up the code for management of this flag, which hopefully fixes this phenomenon. As the problem does not appear on our side, we cannot verify, that this change is successful. Due to few other fixes in the pipeline, we will directly push out v3.8 to Apple for release in the AppStore.

Looking forward to your feedback for v3.8

[stewrat2]

Hi. Working again! After I upgraded to IOS16.1 I set up a printer for Tevo Tarrantula and tried to slice and upload. As I reported to you it wouldn’t connect ,even though it recognised printer on the network. This morning thought I’d try on my old iPad Pro with iOS 15.7 and it worked! I had set printer up with basic Prusa i3 template. Set up new printer on my latest iPad Pro 11” running ios16.1 ,as a Prusa i3 and tested. It worked flawlessly! Sorry for any grief I’ve caused you and thank you for your prompt reply. Best RegardsStewart Windsor Sent from my iPadOn 29 Oct 2022, at 21:31, p3d-dev @.***> wrote: Thanks for the feedback. There is a common flag, which controls the disabled state for those buttons. Between V3.6 and V3.7 have been done few changes in regard to this flag. Why in your setup the flag is apparently not updated at all, is still a miracle to us. Anyway, we have cleaned up the code for management of this flag, which hopefully fixes this phenomenon. As the problem does not appear on our side, we cannot verify, that this change is successfully. Due to few other fixes in the pipeline, we will directly push out v3.8 to Apple for release in the AppStore. Looking forward to your feedback for v3.8

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

[p3d-dev]

Happy to hear, that it works again. Looking forward to more feedback, which helps us to make PrintTo3D better and better.

Enjoy slicing on your iPad :-)