Setup of custom component fails

[dcboy87]

First, thank you for creating this component! Unfortunately i can't get it to work. I added your component to HA, restarted and added the ISG integration. After entering all information and submit, this error appears:

Debuglog is also not very useful:

2023-03-09 16:51:08.694 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration stiebel_eltron_isg which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant 2023-03-09 16:52:36.872 ERROR (MainThread) [custom_components.stiebel_eltron_isg] Error fetching Waermepumpe data: 2023-03-09 16:52:36.878 WARNING (MainThread) [homeassistant.config_entries] Config entry 'Waermepumpe' for stiebel_eltron_isg integration not ready yet: None; Retrying in background 2023-03-09 16:52:41.995 ERROR (MainThread) [custom_components.stiebel_eltron_isg] Error fetching Waermepumpe data: 2023-03-09 16:52:52.326 ERROR (MainThread) [custom_components.stiebel_eltron_isg] Error fetching Waermepumpe data: 2023-03-09 16:53:12.606 ERROR (MainThread) [custom_components.stiebel_eltron_isg] Error fetching Waermepumpe data: 2023-03-09 16:53:52.684 ERROR (MainThread) [custom_components.stiebel_eltron_isg] Error fetching Waermepumpe data: 2023-03-09 16:55:13.166 ERROR (MainThread) [custom_components.stiebel_eltron_isg] Error fetching Waermepumpe data: 2023-03-09 16:56:33.279 ERROR (MainThread) [custom_components.stiebel_eltron_isg] Error fetching Waermepumpe data: 2023-03-09 16:56:40.741 ERROR (MainThread) [custom_components.stiebel_eltron_isg] Error fetching Waermepumpe data: 2023-03-09 16:56:40.747 WARNING (MainThread) [homeassistant.config_entries] Config entry 'Waermepumpe' for stiebel_eltron_isg integration not ready yet: None; Retrying in background

Do i have to activate something on ISG side?

Versions: Home Assistant 2023.3.1 Supervisor 2023.03.1 Operating System 9.5 Frontend 20230302.0 - latest

ISG 12.1.0 Build 135 Wärmepumpe WPW-I 12 H 400 Premium

[xylone]

No, you don't have to activate anything in the ISG. Sounds like a connection problem. Did you enter the right IP address? (Or did it change in the meantime)

[dcboy87]

Thanks for the answer, but unfortunately the IP is correct and i can access the ISG website (servicewelt). Any other suggestions?

[xylone]

Both HA and ISG are on the same subnet? (No DMZ/firewall or whatsoever) Can you open a terminal on HA and try to ping the ISG ip?

[dcboy87]

Yes, everything on the same subnet, ping works, when i try to SSH i get a "connection refused".

[xylone]

I think ssh wont be possible to the ISG. But otherwise, I'm also confused... I suppose you already removed and re-added the integration?

[dcboy87]

yes, i did it a couple of times. I will wait for a next release, maybe things will get better

[dcboy87]

I saw the init.py was changed to get better information on errors, so i gave it a new try:

Logger: homeassistant.config_entries
Source: config_entries.py:425
First occurred: 21:20:37 (1 occurrences)
Last logged: 21:20:37

Config entry 'Stiebel Eltron ISG' for stiebel_eltron_isg integration not ready yet: unsupported operand type(s) for /: 'NoneType' and 'int'; Retrying in background

But this is also no help for me :-D

[xylone]

It almost looks like you have a different version, which have different (unsupported) fields/types. I think the developer have to jump in ;-)

[pail23]

@dcboy87 I implemented a fix in V0.6.0 for this. Could you check if it is working now or if you get a different error message?

[dcboy87]

Thank you for helping, now its working. Its showing the wrong product (WPM 3i instead WPW-I 12 H), but i can see parameters and values 👍

@pail23 i can't find this integration in HACS, will it show up there in the future for easier updating?