Fails to launch in docker

[BobOkisama]

Fails to pull up the webpage. this was previously working. Below is logs, ubuntu 18.0.4

[24/Nov/2020:19:01:12] ENGINE Bus STARTING

[24/Nov/2020:19:01:12] ENGINE Starting SassCompilerPlugin

[24/Nov/2020:19:01:12] ENGINE Serving on http://0.0.0.0:31337

[24/Nov/2020:19:01:12] ENGINE Bus STARTED

[24/Nov/2020:19:01:12] Starting Sass Compile

[24/Nov/2020:19:01:12] SassCompilerPlugin: Compiling /app/static/sass to /app/static/css

[24/Nov/2020:19:01:13] ENGINE Listening for SIGTERM.

[24/Nov/2020:19:01:13] ENGINE Listening for SIGUSR1.

[24/Nov/2020:19:01:13] ENGINE Listening for SIGHUP.

[24/Nov/2020:19:01:23] ENGINE Started monitor thread 'Session cleanup'.

Something went wrong. Traceback (most recent call last):

File "/usr/local/lib/python3.5/site-packages/urllib3/connectionpool.py", line 672, in urlopen

chunked=chunked,

File "/usr/local/lib/python3.5/site-packages/urllib3/connectionpool.py", line 376, in _make_request

self._validate_conn(conn)

File "/usr/local/lib/python3.5/site-packages/urllib3/connectionpool.py", line 994, in _validate_conn

conn.connect()

File "/usr/local/lib/python3.5/site-packages/urllib3/connection.py", line 386, in connect

_match_hostname(cert, self.assert_hostname or server_hostname)

File "/usr/local/lib/python3.5/site-packages/urllib3/connection.py", line 396, in _match_hostname

match_hostname(cert, asserted_hostname)

File "/usr/local/lib/python3.5/ssl.py", line 309, in match_hostname

% (hostname, dnsnames[0]))

ssl.CertificateError: hostname '192-168-0-161.6ff0b6079e1f40788613448d7a183ef6.plex.direct' doesn't match '*.e4f9bc1a42b340da887801b258cb8d32.plex.direct'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File "/usr/local/lib/python3.5/site-packages/requests/adapters.py", line 449, in send

timeout=timeout

File "/usr/local/lib/python3.5/site-packages/urllib3/connectionpool.py", line 720, in urlopen

method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]

File "/usr/local/lib/python3.5/site-packages/urllib3/util/retry.py", line 436, in increment

raise MaxRetryError(_pool, url, error or ResponseError(cause))

urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='192-168-0-161.6ff0b6079e1f40788613448d7a183ef6.plex.direct', port=32400): Max retries exceeded with url: /video/subzero (Caused by SSLError(CertificateError("hostname '192-168-0-161.6ff0b6079e1f40788613448d7a183ef6.plex.direct' doesn't match '*.e4f9bc1a42b340da887801b258cb8d32.plex.direct'",),))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File "kitana.py", line 632, in default

return self.render_plugin(path)

File "kitana.py", line 174, in render_plugin

content = self.plex_dispatch(path)

File "kitana.py", line 159, in plex_dispatch

r = self._dispatch(path)

File "kitana.py", line 154, in _dispatch

r = self.session.get(self.server_addr + path, headers=headers, params=data, **self.req_defaults)

File "/usr/local/lib/python3.5/site-packages/requests/sessions.py", line 543, in get

return self.request('GET', url, **kwargs)

File "/usr/local/lib/python3.5/site-packages/requests/sessions.py", line 530, in request

resp = self.send(prep, **send_kwargs)

File "/usr/local/lib/python3.5/site-packages/requests/sessions.py", line 643, in send

r = adapter.send(request, **kwargs)

File "/usr/local/lib/python3.5/site-packages/requests/adapters.py", line 514, in send

raise SSLError(e, request=request)

requests.exceptions.SSLError: HTTPSConnectionPool(host='192-168-0-161.6ff0b6079e1f40788613448d7a183ef6.plex.direct', port=32400): Max retries exceeded with url: /video/subzero (Caused by SSLError(CertificateError("hostname '192-168-0-161.6ff0b6079e1f40788613448d7a183ef6.plex.direct' doesn't match '*.e4f9bc1a42b340da887801b258cb8d32.plex.direct'",),))

192.168.0.118 - - [24/Nov/2020:19:01:23] "GET / HTTP/1.1" 200 - "" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0"

[trox88]

Same here with synology -> docker Delete from container and reinstall from images (v0.3.2 version) solved my problame, just need to login again. But I don't really know what was the problame, maybe a new release of plex media server. idk.

[weirdcrap]

I've also just discovered my previously working Kitana instance is now broken with a certificate mismatch like OP. v0.3.2

[16/Dec/2020:05:38:29] ENGINE Bus STARTING
[16/Dec/2020:05:38:29] ENGINE Starting SassCompilerPlugin
[16/Dec/2020:05:38:29] ENGINE Serving on http://0.0.0.0:31337
[16/Dec/2020:05:38:29] ENGINE Bus STARTED
[16/Dec/2020:05:38:29] Starting Sass Compile
[16/Dec/2020:05:38:29] SassCompilerPlugin: Compiling /app/static/sass to /app/static/css
[16/Dec/2020:05:38:30] ENGINE Listening for SIGUSR1.
[16/Dec/2020:05:38:30] ENGINE Listening for SIGTERM.
[16/Dec/2020:05:38:30] ENGINE Listening for SIGHUP.
[16/Dec/2020:05:38:33] ENGINE Started monitor thread 'Session cleanup'.
Something went wrong. Traceback (most recent call last):
File "/usr/local/lib/python3.5/site-packages/urllib3/connectionpool.py", line 672, in urlopen
chunked=chunked,
File "/usr/local/lib/python3.5/site-packages/urllib3/connectionpool.py", line 376, in _make_request
self._validate_conn(conn)
File "/usr/local/lib/python3.5/site-packages/urllib3/connectionpool.py", line 994, in _validate_conn
conn.connect()
File "/usr/local/lib/python3.5/site-packages/urllib3/connection.py", line 386, in connect
_match_hostname(cert, self.assert_hostname or server_hostname)
File "/usr/local/lib/python3.5/site-packages/urllib3/connection.py", line 396, in _match_hostname
match_hostname(cert, asserted_hostname)
File "/usr/local/lib/python3.5/ssl.py", line 309, in match_hostname
% (hostname, dnsnames[0]))
ssl.CertificateError: hostname '192-168-1-254.388f496654da4c98b24ba6110f313f6b.plex.direct' doesn't match '*.dc1eef91ed0941c88512cfe90afdc635.plex.direct'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.5/site-packages/requests/adapters.py", line 449, in send
timeout=timeout
File "/usr/local/lib/python3.5/site-packages/urllib3/connectionpool.py", line 720, in urlopen
method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]

File "/usr/local/lib/python3.5/site-packages/urllib3/util/retry.py", line 436, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))

urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='192-168-1-254.388f496654da4c98b24ba6110f313f6b.plex.direct', port=32400): Max retries exceeded with url: /video/trakt (Caused by SSLError(CertificateError("hostname '192-168-1-254.388f496654da4c98b24ba6110f313f6b.plex.direct' doesn't match '*.dc1eef91ed0941c88512cfe90afdc635.plex.direct'",),))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "kitana.py", line 632, in default
return self.render_plugin(path)
File "kitana.py", line 174, in render_plugin
content = self.plex_dispatch(path)
File "kitana.py", line 159, in plex_dispatch
r = self._dispatch(path)
File "kitana.py", line 154, in _dispatch
r = self.session.get(self.server_addr + path, headers=headers, params=data, **self.req_defaults)
File "/usr/local/lib/python3.5/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.5/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.5/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.5/site-packages/requests/adapters.py", line 514, in send
raise SSLError(e, request=request)
requests.exceptions.SSLError: HTTPSConnectionPool(host='192-168-1-254.388f496654da4c98b24ba6110f313f6b.plex.direct', port=32400): Max retries exceeded with url: /video/trakt (Caused by SSLError(CertificateError("hostname '192-168-1-254.388f496654da4c98b24ba6110f313f6b.plex.direct' doesn't match '*.dc1eef91ed0941c88512cfe90afdc635.plex.direct'",),))

@trox88 did you scrub the config as well or just repull the docker image? Simply removing and re-adding the docker did not fix this for me.

EDIT: I had to completely remove Kitana's data folder and start over from scratch to get it working again.

[trox88]

@weirdcrap For me it was enough just to repull from image. Your option would be my second option if the first not success.

[BobOkisama]

So I also just deleted the container volume, then pulled latest. Had to set back up from scratch, which was no issue thanks to how easy they made this. Thanks guys, this worked for me. Will leave ticket open for now in case author wishes to find out WHY this has occurred, but we do have a work around.

[pannal]

Interesting. Not sure why this happens.

Rebuilding the container fixes the issue for everyone?

[weirdcrap]

Yeah clearing the config directory and pulling the latest image fixed it for me. Hasn't re-broken yet.