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pannal / Sub-Zero.bundle

Subtitles for Plex, as good you would expect them to be.
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Addic7ed: AuthenticationError #612

Closed MichaelSoe closed 5 years ago

MichaelSoe commented 5 years ago

Since a short while I don't see any results for subtitles from Addic7ed when I searched manually. I didn't think much of it at first, but now I've looked into the issue and even when Addic7ed has subtitles for the series that I'm looking for, they aren't displayed in the results and aren't downloaded.

When looking in the logs, I see that there's an authentication error when SZ tries to login. I've no idea why or when this suddenly started, but this used to work. I've double checked my credentials, but I didn't find a solution.

I've attached my logs.

Thanks in advance for any help you're able to give!

Logs_190119_13-42-34.zip

pannal commented 5 years ago

Please re-add your correct credentials. Credentials haven't been used for a couple of months due to a bug, which has been resolved with the last release. It might be that they were never used in your instance in the first place.

viking1304 commented 5 years ago

I had same problem last night. I entered user and password again and it works now. Also, be sure to use username and not e-mail address as username. I changed that and it works now.

MichaelSoe commented 5 years ago

I've tried that, but to no avail. I've removed my credentials, saved the configuration, restarted the plugin. Disabled en re-enabled the Addic7ed provider and again restarted the plugin, but I still receive the same error. I've even copy pasted my login and password, to make sure I didn't make any typing error.

pannal commented 5 years ago

Weird. Do you have a password manager or autofill enabled?

BramFr commented 5 years ago

Weird. Do you have a password manager or autofill enabled?

  File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/core.py", line 162, in list_subtitles_provider
    results = self[provider].list_subtitles(video, provider_languages)
  File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/core.py", line 99, in __getitem__
    provider.initialize()
  File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/providers/addic7ed.py", line 110, in initialize
    raise AuthenticationError(self.username)
AuthenticationError: usernamehidden

Same issue after entered username and password. I dont use passwordmanager for this.

pannal commented 5 years ago

Maybe they've changed their auth mechanism again. I'll investigate.

ferllings commented 5 years ago

Same issue. For info I have the same problem with Bazarr.

pannal commented 5 years ago

Yep, they've added captchas, instead of actually talking to me.

cphmichael commented 5 years ago

It seems like I have the same problem.

Is it something that is possible to solve?

2019-03-28 12:09:22,940 (1481348aa700) : INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Logging in 2019-03-28 12:09:22,940 (148134ead700) : DEBUG (logger:28) - subliminal_patch.providers.subscene: Filter created: '{'LanguageFilter': '13', 'HearingImpaired': '2'}' 2019-03-28 12:09:22,942 (148134aab700) : DEBUG (logger:28) - subliminal_patch.providers.opensubtitles: Trying previous token: 'mVYQrJwTWSXXXXXXXXXXXXXXXXX' 2019-03-28 12:09:22,943 (148134ead700) : DEBUG (logger:28) - subliminal_patch.providers.subscene: Filters applied 2019-03-28 12:09:22,945 (148134ead700) : DEBUG (logger:28) - subliminal_patch.providers.subscene: Searching for: Lethal Weapon - S01E01 - Pilot 2019-03-28 12:09:22,995 (1481348aa700) : ERROR (logger:38) - subliminal_patch.core: Unexpected error in provider 'addic7ed': Traceback (most recent call last): File "/config/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/core.py", line 162, in list_subtitles_provider results = self[provider].list_subtitles(video, provider_languages) File "/config/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/core.py", line 99, in getitem provider.initialize() File "/config/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/providers/addic7ed.py", line 110, in initialize raise AuthenticationError(self.username) AuthenticationError: cphmichael

com.plexapp.agents.subzero.log

AthAshino commented 5 years ago

@pannal Hey !

Do you have any news about addic7ed ?

pannal commented 5 years ago

Not really. They've locked us out by using reCAPTCHA upon login/show-list.

AthAshino commented 5 years ago

Did they not create API to use instead ?

pannal commented 5 years ago

Nope, at least not yet. It's been planned for ages.

AthAshino commented 5 years ago

I actually have open a topic on the addic7ed forum : http://www.sub-talk.net/topic/7806-api-for-software-usage/

We will see their answers

AthAshino commented 5 years ago

The answer is : "For the moment, a reCaptcha v2 was implemented on the login page. We're also working on an API to make things easier for people that want to automate subtitle downloads (and uploads!). More info soon."

AthAshino commented 5 years ago

@pannal Just seen the label "fixed in upcoming version" but tried with the dev branch and addic7ed is removed. Is it normal ?

pannal commented 5 years ago

Where is it removed? It should be in the settings. But it needs a configured anticaptcha service to actually be used.

AthAshino commented 5 years ago

Oh my bad, was not on the right branch (checkout failed). It works. I have no anticaptcha account to test but it's in settings. I will wait for addic7ed to change its system